8:00-9:00 a.m.: Registration & Breakfast
8:45-9:00 a.m.: Business Meeting
9:00-9:50 a.m.: Featured Speaker, Alexia Hudson-Ward
10:00-10:50 a.m.: Concurrent Sessions 1
11:00-11:50 a.m.: Concurrent Sessions 2
12:00-1:00 p.m.: Lunch & Awards
1:00-2:00 p.m.: Exhibitors & Poster Sessions
1:30-4:30 p.m.: Afternoon Snack in Ballroom Break Area
2:10-3:00 p.m.: Concurrent Sessions 3
3:10-4:00 p.m.: Concurrent Sessions 4
Thank you to our sponsors: OhioLINK (pre-conference activities), OhioNet (keynote), and LibLynx (snacks).
Our profession seeks to overcome a history of centering cis white men and their experiences. Though we steward many diverse stories, we struggle to move beyond the celebrations of legacy collections that fail to demonstrate the true breadth and variety of perspectives found in our libraries. There have been many discussions to reflect on DEI efforts in our field, but the energy and ability to create large-scale change can be challenging to sustain beyond these reflections due to staffing, budget, and time constraints.
Join us for a lively discussion of the ways that we as information professionals center DEI in our everyday practice, outreach, conservation, and more. We hope these conversations will empower librarians to become agents of change in their institutions regardless of size or staffing. This world café discussion will involve attendees in small group brainstorming, culminating in a share-out session in which we can learn from each other’s ideas. The focus of the conversations will be about what small-scale efforts and decisions can be made at the ground level that accumulate to create larger scale changes. Attendees will leave with actionable ideas and fresh energy and momentum to bring to DEI practices in their institutions.
Zachary Lewis (University of Dayton)
Student success has reached its tipping point. Covid-19, the shift to and from remote learning, and other current events have laid bare the fact that students are struggling. Struggling with mental health, struggling with the obvious gaps in access exposed and exacerbated by the pandemic, and struggling to connect. Academic achievement, retention, and degree attainment have long been used as measurements of student success. Many library programs, services, and partnerships are designed to promote academic achievement. But does academic achievement show us the whole picture? Is a straight A student successful if they don’t feel supported? This session will use an intergroup dialogue format to address other factors that should play a key role in conversations about student success, such as student engagement and sense of belonging, and the role the library can play in helping students succeed in a more holistic way. From building relationships with campus partners to better understand student needs to creating space for and acknowledging students of all backgrounds and identities, attendees will be asked to think critically about the type of success their libraries and institutions ask of their students.
Tag: DLIG, C2YCL, IIG, AIG, PROMIG
Maureen Barry (Bowling Green State University) and Ash Faulkner (Ohio State University)
While medical and health science librarians have collaborated with systematic review teams since the early 2000s, recent years have seen the methodology growing more popular in social science disciplines as well. An increasing number of academic librarians who liaise with faculty and graduate students in social sciences, business, and education are now being called upon to support systematic review projects. The hallmark of this methodology is exhaustive and reproducible literature searching across multiple databases and sources of grey literature, the critical appraisal of the relevant literature and data, and a synthesized conclusion, the goal of which is often to inform practice, policy, and future research.
Tag: C2YCL, IIG, STEMIG
Tina Schneider and Zach Walton (Ohio State University)
A tiny academic library is an unlikely hotbed of digital activism. Yet with the Russian invasion of Ukraine, two librarians decided that they could not sit on the sidelines when there was an opportunity to help preserve Ukrainian culture. A global initiative called SUCHO (Saving Ukrainian Cultural Heritage Online) offered the chance, using a variety of tools new to us, to capture websites and digitized materials hosted in Ukraine, with the hope of preserving them in case of destruction of the original physical materials or online presence. Some of our involvement then extended to administrative tasks to help with workflow. The ultimate goal was and is to have these sites and files ready should Ukrainian institutions need assistance in getting websites back up in the future.
Tag: SCIG, TEDSIG, SCAig, IIG
Dawn Winans, Meagan Brown, Courtney Cooney, and Stephanie Ruddock (Kettering University)
The Library Third Space serves as the inclusive hub of faculty-student-industry collaborations, with flexible learning and dining spaces, and our next century digital collection. We will share all the steps it took to shift library services from a traditional library setting to an inclusive third space seamlessly. Reference services transitioned to a model that includes a physical desk and adds a barrier-free roving research service. The predominantly print library collection converted to all electronic, including a new ILS that further supported the digital transition. Library stacks closed and service moved to a request-driven booking system for physical materials, with patron delivery of items via a smart locker system. A focus was placed on the accessibility and discoverability of resources and services through improvement of the library website, FAQ’s, LibGuides, and also increased marketing and outreach to the campus community. The results of a best practices survey of our colleagues across the nation also helped prepare us to serve our patrons in a significantly different way. We have continued to provide essential services while building a sense of community amidst a major location and digital shift.
Tag: SCIG, TEDSIG, STEMIG, CMIG
Jane Hammons (Ohio State University)
When COVID-19 required a shift to all virtual events, one librarian took advantage of the need for programming to develop an Information Literacy Virtual Workshop Series for instructors. Although not originally part of the library’s plans, the success of the first series has encouraged the librarian to incorporate workshops as a regular component of the library’s programming. Workshop topics have ranged from specific core concepts from the Framework to an exploration of the connections between information literacy and social justice. By changing the topics regularly, connecting information literacy with pedagogical strategies, and providing practical steps for incorporating information literacy, the librarian has been able to keep the workshop series engaging for participants. Offering the workshops has helped to increase the library’s visibility and create connections with other units that support teaching and learning. In this session, the presenter will describe the creation of the workshop series and provide guidance for librarians interested in developing their own workshops. She will share tips for selecting topics, keeping the workshops engaging and relevant for participants, and building an audience through strategic promotion. Participants should leave with steps that they can take to begin planning an instructor-focused information literacy workshop or series.
Tag: DLIG, C2YCL, IIG, PROMIG, AIG
Richard Wisneski (University of Mount Union), Frank Bove (University of Mount Union), and Cara Calabrese (Miami University)
In the Fall 2020, the OhioLINK Acquisitions Community of Interest (COI) surveyed OhioLINK member librarians responsible for acquisitions to conduct an environmental scan of the state of acquisitions units at OhioLINK libraries. A follow-up survey was conducted in the Fall 2021, with the same question set, to investigate what changes, if any, occurred in one year's time, especially given COVID-19 driven adjustments to library operations. Additionally, a virtual Acquisitions COI roundtable was held in Spring 2022 to discuss library reorganization effects on Acquisitions, challenges in library positions related to Acquisitions work, and budgetary issues pertaining to Acquisitions. We will present the results of the surveys and roundtable, especially as they concern acquisition unit staffing, resources and support needs, and changes in one year's time.
We will further discuss implications arising from the survey and Acquisitions COI discussions, including: How are acquisitions units evolving, or devolving, in academic libraries? What collaborations exist between acquisitions units and other stakeholders in library and financial units? What skills and tools are helpful for acquisitions librarians and those assigned with acquisitions responsibilities? And, what trends in acquisitions work may occur in regards to collection budget changes? How the presentation/poster will engage with audience: This presentation will show qualitative and quantitative data from the surveys, with emphasis on participant comments. The open-ended questions we asked of acquisitions librarians will in turn be asked of presentation attendees.
Meris Longmeier and Pamela Espinosa de los Monteros (Ohio State University)
Culture is present in your library whether it is acknowledged or even immediately apparent. The more you as an individual are aware of the culture and its impact on your library processes, the more effective you will be at successfully proposing changes within your organization. By explicitly unpacking the organizational culture, norms and values of the library, individuals will be able to maneuver within their organization, anticipate potential pitfalls, and navigate a project to successful completion. This session will help attendees identify characteristics of culture at their organization, understand what influence they have within the system, elevate their individual agency within the organization, and build strategies for managing up (with supervisors and administration) and out (with colleagues and campus) to propose changes and projects within their library. This will be achieved through the use of active learning using real-world case studies to unpack and understand methods for successfully proposing changes to services. Our case studies will also touch on projects and changes related to equity, diversity, inclusion (EDI).
Tag: SCAig, DIV, PROMIG, SSIG
Susan DiRenzo Ashby (University of Akron) and Mark Strang (Bowling Green State University)
So you work in Acquisitions, Cataloging, Collection Development, Systems, or other backend library service areas and you want to contribute to your institution’s Diversity, Equity, and Inclusion goals or initiatives. During this presentation we’ll provide ideas and examples of bite size projects to promote and highlight Diversity, Equity, and Inclusion in your library’s collection. If you have any bite size or small projects you’ve done or ideas to share, please bring them to the Q&A session to share with others.
Tag: C2YCL, TEDSIG, SCAig, PROMIG
Abigail Morgan (Miami University), Jerry Yarnetsky (Miami University), and Janell Verdream (Ohio State University at Newark)
What happens when high school students don't have access to librarians? In fall 2021 we conducted a survey of first-year students at two Ohio public universities. We hoped to learn about incoming first-year students' confidence in their ability to conduct college research based on their library experiences at different types of high schools and districts throughout Ohio. For example, we found that 82-88% of rural and small town students in our survey reported they never or rarely received librarian help with their research in high school. These same students reported feeling much less prepared to do college-level research. Similarly, students reporting lack of access to library instruction due to remote learning also reported feeling a similar lack of preparedness. In turn, consistent with library anxiety literature, many of our respondents also find college libraries intimidating. While the students don't report finding library staff to be intimidating, they rank librarians as the last choice for who they would ask for research help. We will share additional findings from our survey, such as our students' understanding of how college librarians can help them. We will then discuss how our findings impact librarians’ work with first-year students in reference, instruction, and web services.
Tag: DLIG, C2YCL, TEDSIG, IIG
Stephanie Founds, Kristin Henkaline, and Michael Flierl (Ohio State University)
How do you approach redesigning a traditional reference service into something more impactful? In this presentation we will describe our experience of inheriting a traditional service point and our new vision to focus on enriching student employment. Student employees, in an academic library environment, often provide much of our service coverage and assistance. With this awareness, we decided to make students, both as employees and as users, the focal point of our redesign. We began to work with student employees as our partners and prioritized student contributions to our strategic goals and vision.
This experience of pivoting to a new design presented a unique opportunity to build a re-imagined workplace culture where we centered student contributions and incorporated consistent, formative feedback processes. We shifted from a transactional model of these contributions to our services to one of integration into the mission, goals, and vision of the service. We will share examples of student work, student perceptions of their experiences in this new model, and provide participants with opportunities to reflect on and discuss how they might cultivate a positive student employee workplace culture where student contributions and work are prioritized.
Tag: SCAig, IIG, AIG
Anita J. Slack (Kent State University)
The research demands of Evidence-Based Practice courses in the Nursing curriculum benefit from Information Literacy instruction. This presentation details how a librarian in a new position serving a large Nursing program navigated the challenges of working to establish ties with Nursing faculty, negotiated providing information literacy instruction for about 12-15 sections of the required EBP course per semester during the early stages of the Covid-19 pandemic lockdowns and protracted period of remote and asynchronous course offerings. In remote and asynchronous courses, synchronous online instruction was not permitted. The solution was to provide a YouTube-style channel of instructional videos to meet the needs of faculty and students. While this method was devised in response to the pandemic, it will continue beyond. This presentation provides details on how Kaltura was leveraged to provide items that were familiar to students, flexible for faculty, and how they became assigned activities in all EBP courses that allowed the librarian to scale instruction to a new, more expansive audience in the new position. The results of this exploration have been published in Medical Reference Services Quarterly and further research including pre- and post-testing continues.
Tag: C2YCL, IIG
Ken Irwin (Miami University), Ione Damasco (University of Dayton), Aimée deChambeau (University of Akron), Elizabeth Kerr (Miami University), and Amy Pawlowski (OhioLINK)
Developing a diverse workforce in academic libraries requires taking deliberate action to encourage and support undergraduate students from underrepresented backgrounds to pursue careers in libraries. The OhioLINK Luminaries program looks to meet this need. This presentation will be a panel discussion to help participants learn more about the OhioLINK Luminaries program. Panel members will include administrators, program directors, mentors, and, potentially, a Luminaries program student. The panel will be hosted by one representative who will ask questions of the panel participants. Questions will cover topics related to basic program information, the experience of participating programs, best practices, challenges and strategies for addressing them, reflections on the student experience, and future opportunities for the Luminaries program. Audience members will also have the opportunity to ask questions of the panel participants.
Heather Crozier, Jenny Donley, and Kaylan Ellis (Ohio Northern University)
As undergraduate and law librarians at a small private university, we have had the opportunity to serve on a variety of university governance and operational committees. Our presence on these committees raises the profile of the university libraries, demonstrating that we offer unique and valuable perspectives, especially on committees related to review and assessment. Since our undergraduate librarians are not affiliated with a specific academic program, we are able to bring a holistic perspective to committee discussions. Serving on these committees has also helped us develop a more complete understanding of university structure, expand our institutional knowledge, and strengthen relationships with faculty, staff, and administrators across campus. Presenters will discuss the reciprocal benefits of librarian representation on university governance and operational committees, including how such participation has helped tailor library instructional offerings and influenced collection development. This participation has allowed us to meet members of the university community that we would not have met otherwise, and added our voice to conversations across campus. The relationships built and the insight gained as a result of committee involvement allow for more natural, relevant, and nuanced library advocacy, and enrich our experiences as part of the university.
Tag: SCAig, PROMIG
Embedding Inclusive Excellence in an Academic Library: Strategic Planning & Infrastructure Considerations
Ione Damasco (University of Dayton)
While many of our libraries have issued public statements declaring a commitment to greater diversity, equity, and inclusion (DEI), many of us have struggled with how to move beyond words to enacting sustained, anti-oppressive actions. We will look at one library that used a multi-pronged, stepped approach to embed inclusive excellence as a framework in every department. Inclusive excellence recognizes an institution’s ability to succeed is dependent upon how fully it values, engages, and includes the rich diversity of each of its members. First, the library formalized its diversity committee, developing a charge and requiring representation from each department. Second, the library reconfigured a senior administrator position to include oversight for library-wide DEI initiatives. Finally, the library completed an inclusive diversity strategic planning process that solicited input from stakeholders across campus, with a particular emphasis on library employee engagement, ensuring the plan would connect to other campus DEI initiatives while meeting the needs of all library users. The presenter will discuss how these components are key to ensuring DEI frameworks are deeply embedded in a library’s culture and daily operations. Participants will consider approaches to infrastructure, professional development, outreach, and strategic planning that they can use at their own libraries.
Tag: C2YCL, IIG, DIV, AIG
Use tools already at your library to increase accessibility and meet DEI description and discovery goals
Jill Jones, Jay Holloway, and Don Litner (OCLC)
Libraries are embracing the need to provide better, or even corrected, description, discovery, and delivery of resources by applying DEI principles. While this can seem an unwieldy process, chances are your library already has the tools necessary to get started and make great progress in your efforts. In this session we will look at a few of these tools, methods, and techniques to make these edits, and the resulting user experience. We will look at metadata and report on the practices libraries are adopting to change and update descriptive MARC fields easily to enhance discovery and give users increased access to more relevant search results. The session will wrap up with a time for questions and discussion so we can share experiences and brainstorm together. You will leave the session prepared to contribute to your library’s strategic and tactical DEI improvements.
Tag: TEDSIG, SCAig, DIV
It’s an on-demand world: Exceed your library user’s expectations with fast document delivery and interlibrary loan
Laura D'Amato (Baldwin Wallace University) and Peter Collins (OCLC)
The idea that people expect to be able to get anything, anytime, anywhere is not new. Then the pandemic hit. Now, more than ever, users expect immediate access to information, personalized to their needs, and delivered in the way they prefer. As you develop your library’s post-pandemic strategy, ask yourself how your ILL fits into this on-demand framework and what changes you can make to exceed your library users’ expectations.
Join us for this session where we will discuss opportunities to create impactful user experiences through a vision and an ILL strategy that speeds delivery of library resources to users. By using automated processes, reducing staff intervention, and finding the suppliers that best meet your library’s criteria, you achieve significantly faster turnaround times and reduce costs associated with document delivery and interlibrary loan.
You’ll hear how one ILL professional gets resources into their users’ hands more quickly and efficiently. You’ll also hear how you can free up your ILL staff’s time so they can focus on more complex ILL requests and new initiatives at your library. In this session, you’ll discover how your library can provide exceptional ILL delivery in order to get what your users need fast.
Tag: DLIG, SCIG, SCAig
Creating an Internal Knowledge Sharing Conference: Library Staff Learning Exchange
Mandi Goodsett and Brandon Walker (Cleveland State University)
As libraries face rapid change, more work-from-home arrangements, and the disruptive effects of the pandemic, it can be difficult for library staff to connect and share to the same extent they did pre-pandemic. Attend this session to hear about an internal library conference our libraries organized to facilitate cross-communication and knowledge sharing between our campus library colleagues. The event included pre-recorded videos, live sessions, lightning talks, and an informal social event in Zoom. The session topics were relevant to our internal work practices with applicability to our main campus and law school library personnel, and topics ranged from diversity, equity, and inclusion, to how to combat work-related stress. Our key goals included not just professional ties but also social ties, to combat some of the emotional isolation imposed by pandemic precautions. Learn how to develop a similar knowledge-sharing program at your library, regardless of size, budget, or format (online or in person).
Tag: SCIG, PROMIG, SSIG
Building Relationships One Snapshot at a Time: Enhancing Liaison Services with Collection Development Tools
Angel Clemons and Rob Detmering (University of Louisville)
Cross-department collaboration has initiated changes in how we communicate with and demonstrate value to faculty. Liaison librarians provide support for researchers through consultation services, information literacy instruction, and outreach around collections. Building relationships with faculty and partnerships throughout the university is their primary role. Librarians managing collections work to ensure that the research needs of our university community are met. Throughout the last 5 years, our collections librarians have compiled a large amount of data about our resources. We wanted a way to share this information with others and developed the Collection Snapshots project as a result. The Collection Snapshots were designed as a tool that our liaison librarians can use to communicate information about our collections with faculty in their assigned departments. Collection Snapshots provide a broad view of the libraries collections and include information about database usage, top journals in an area, book holdings, and specialty collection assessments. In this presentation, we will discuss the evolution of the Collection Snapshots project, how the liaison librarians and collections librarians have worked together to communicate information about our digital and print resources, and how liaisons are using the Snapshots and other tools to communicate with faculty.
Tag: C2YCL, SCAig, STEMIG, PROMIG, CMIG, AIG
The Inspirational Machine: AI-Model Assisted Creativity in Library Instruction
Mark Dahlquist (Miami University)
A new generation of algorithms are creating, or seeming to create, examples of art, literature and music that parallel human creativity to a surprising degree. Libraries have long provided instructional support for learners interested in using digital tools for creative and communicative purposes. But to what extent should libraries provide support for tools that aim to replicate human creativity itself?
Tag: DLIG, IIG
**Lightning Talks session**
You Really Think Someone Would Do That, Just Go on the Internet and Tell Lies? : Gen Z’s Perceptions of Truth on Social Media
Generation Z (roughly 1996-2010) has come of age during two tumultuous presidential elections and a global pandemic. These events have been plagued by fake news, misinformation, disinformation, and conspiracy theories. In response, librarians, journalists, and educators have emphasized the need for media literacy. However, one facet of this phenomenon that has been largely overlooked are smaller, seemingly innocuous posts on social media that go viral despite being complete fiction. These stories are easy to fall for because they can be difficult to fact-check, especially using methods like C.R.A.P. This lightning talk will provide examples of this phenomenon to illustrate why some users create such stories, why other users fall for them, and why we, as librarians, should be concerned. Attendees will learn how to use these examples and others in the classroom to connect with students, raise their awareness about the omnipresence of (dis)information on social media, and urge them to take such cases seriously, even if they seem minor. Once students are able to recognize information even when they aren’t expecting it, they’ll be able to incorporate information literacy skills into their daily social media scroll and not just when doing academic research.
Centering Disability Justice in Library Instruction
What is the place of disability studies in information literacy and library service? What can we learn from disability justice principles and frameworks to break down barriers and create transformative teaching in the classroom? The presenter will share an ongoing project that resulted from participating in a cross-disciplinary learning community seeking to foster disability studies on its campus. The project includes developing information literacy lessons guided by disability justice theories and the ACRL Framework. As librarians continue to challenge and advance current information literacy practices, this lightning talk will highlight the importance of disability justice as integral to informing our work.
Breaking Down Barriers to Information Access for Community College Librarians and Students and Working with Non-traditional students and Methods for Helping Conquer Library and Research Anxiety
Barriers to information access are a common issue encountered in community colleges. Whether it is because of funding issues, priorities of the school or the expenses of paying database vendors such as EBSCO, community college librarians will encounter barriers. For students, the barriers can be greater. The presentation will explore different methods that library faculty and staff can use to work with non-traditional students and students who have library and research anxiety and how the librarians form relationships with students, and this will be done as a literature review. Both of those situations present themselves when students work in a one on one or group setting with a librarian. At my institution, there were situations during the pandemic that necessitated different solutions to the issue of information access such as giving away Chromebooks to students with Wifi access issues or working over teaching platforms such as Webex in 1-1 settings or information literacy classes and continuing to do so after returning to campus. Different ways for librarians to gain relationships with students will also be explored in this presentation.
Remaking the Makerspace: Transformational Student Training
In a library makerspace, student training can be less straightforward than traditional library environments. Students are required to be aware of a wide variety of tools, techniques, software, and patron interactions. Makerspace student worker training presents new challenges, but also opportunities. This presentation demonstrates a unique model of student training developed by staff at an academic library makerspace. When 10 new student workers were hired in fall 2021, there was a need to establish a program of training that allowed students to gain confidence and take ownership of their employment experience. Because learning makerspace technology can sometimes be an intimidating undertaking, staff sought a training program that gave students an achievable path towards mastering a wide range of equipment and skills. As most of the newly-hired individuals were first-year students, retaining their employment during their entire time at the university was highly desired. With all of this in mind, staff developed a training program that used aprons as a canvas to display physical representations of students’ skills. For each machine that students mastered, they added an element created on that machine to their aprons. We will present attendees with the tools to implement similar training models in their own makerspaces.
Building a New Model Library
We interviewed 29 library leaders from around the world in the first half of 2020 to discuss emerging library models in response to the changes caused by the COVID-19 pandemic. Leaders were asked to reflect on their long-term vision for libraries as a result of changing practices and environments. These transformations and aspirations are described as movements toward a New Model Library.
Ideas for Action: Creating and Collaborating for Inclusive Teaching
Sarah Nagle and Abigail Morgan (Miami University)
The process of embedding anti-racist practices into library instruction is vitally important, especially as we and our students navigate ongoing systemic injustices at our institutions, in our communities, and on a national level. But this process can also seem daunting for many reasons. In 2020, a group of twelve librarians at our institution came together to create an Inclusive Teaching Interest Group in order to develop or deepen our praxis of critical pedagogy. These librarians come from a variety of backgrounds and disciplinary focuses, allowing us to learn from each other as we read articles, discuss topics related to critical pedagogy, and develop shared goals and teaching practices. This session will provide an opportunity to begin a discussion on inclusive instructional practices and envision how librarians can feasibly incorporate these practices into their work with three example activities. Having a shared community of practice surrounding inclusive pedagogy safeguards individual librarians from burnout in the face of the sometimes overwhelming task of staying informed, analyzing our own biases, educating our students, and creating inclusive teaching environments.
Tag: C2YCL, SCAig, IIG
Reflective Practice for Library Employees: Identifying Changes to Initiate
Jolene Miller (University of Toledo)
How do we know when we need to make changes at work? How do we know what changes to make? Applying intentional reflection (also called reflective practice) provides insight and answers to these questions. The literature of reflective practice can be intimidating, with many models, questions, and frameworks. Within the library literature, the focus on using reflective practice to improve instruction leads readers to think that perhaps reflective practice is not relevant to them. This experiential session is designed to show participants that reflective practice is relevant to any library employee, regardless of the type of work they do. A simple reflective model will be presented, then each participant will apply it to a work situation using reflective writing, followed by reflective conversation with one or two other participants. There will also be scheduled time for participants to ask questions and talk about their reflective practice experiences, barriers they might encounter, and ways to overcome these barriers, and how they might start or continue to apply intentional reflection to work. Participants will leave the session with skills and confidence to use reflective practice to identify where in their work they may need changes and what changes might be made.
Designing and Testing Library Websites for Maximum Usability and Accessibility: Engaging Computer Science Faculty and Students to Aid in the Effort
Charles Vesei, Rachelle Kristof Hippler, and Alexander D. Zemskov (Baldwin Wallace University)
Library website redesigns can be overwhelming and expensive for libraries with limited budgetary and staff resources. This presentation will provide an overview of how an aging library website was completely overhauled on the Springshare’s LibGuides CMS platform involving close collaboration with a computer science faculty member and group of undergraduate student researchers. Emphasis will include how focus-groups, usability testing, UX, accessibility, and best-practices design principles were incorporated before and after the project began. Additionally, an innovative process that evaluated website usability using the latest eye-tracking hardware and software will be described. During the Q&A, the presenters will engage the audience by asking them to share their experiences with website redesigns and tips for collaborating with faculty and students.
Tag: DLIG, C2YCL, TEDSIG, STEMIG, PROMIG
Building the plane as you fly!: Implementing Diversity Statements in Library Job Postings
Cara Calabrese, Krista McDonald, and Elizbeth Kerr (Miami University)
Our university rolled out diversity statements for faculty job postings and the library wanted to be at the forefront of this initiative. The library’s DEI Committee was appointed to consider such things as: How to request a diversity statement; the need to develop a rubric for assessing statements objectively; determining the training required so that reviewers can effectively engage with candidates’ statements. Members collaborated with the Office of Institutional Diversity and Inclusion to learn about best practices and existing university policies. Then used that knowledge to build a rubric that was better suited for libraries rather than traditional faculty positions. During this work a new library position was approved to include a diversity statement. So now we continue to build the plane as we fly! Our presentation will share how we worked with campus partners to align internal library work with university level initiatives and how we developed and tested our new rubric to prepare for library wide deployment. We will also share our recommendations for using the rubric, our practical application, and what other considerations we evaluated during the development process.
Tag: C2YCL, SCAig, SUSIG, PROMIG, AIG
Contactless Library Services: Case Studies from Ohio’s Private Academic Libraries
Derek Zoladz (OhioNet), Rebecca Raeske-Grinch (Otterbein University), Laura D'Amato (Baldwin Wallace University), and Noreen Mulcahy (Mount Carmel)
Tag: TEDSIG, SUSIG, PROMIG
Crisis Management: Creating a safe and supportive environment for the human and the work
Matthew Wisotsky (Wayne State University)
While the global pandemic allowed personal and professional crises to be a more predominant factor of daily life, crises are ever present and must be regularly acknowledged to maintain the wellbeing of the person and the work. As responsibilities, environments, and priorities change, so too do the capacities of an individual to understand and contribute to managing personal and professional problems. This can result in an increase in anxiety and a decrease in morale, which could negatively impact the individual, their work, and the personal and professional communities they are linked to. The presentation will focus on recognizing the power of vulnerability, the strength of personal and professional networks, and the possibility to positivity contribute to creating a safe and supportive environment for the individual, their colleagues, and their institutions, regardless of their position. The lessons learned, and experience lived, over the past two years should be treated as a tipping point in creating innovative processes that promote inclusivity, engagement, and empowerment, to ensure the wellbeing of us all, as humans, that will contribute to positive advancements within the Library profession.
Tag: SUSIG, SSIG
Time to face the music: Equipping staff to develop competence and build confidence after a library consolidation
Jacey Kepich (Case Western Reserve University)
In summer 2020, Case Western Reserve University’s music collection unexpectedly moved into its main library after operating as a branch location for over thirty years. While the change reduced operating costs and improved collection access, it also created challenges for frontline staff unfamiliar with music materials who suddenly needed to help patrons use them. As a result, the music librarian collaborated with the library’s Access and Delivery (A&D) team to help them become more comfortable working with a music collection. After consulting the A&D team leader, who gathered and shared staff feedback, the music librarian identified and prioritized steps to address knowledge gaps. As a result, she provided one-on-one training, group presentation, and online tutorials to explain key concepts such as music uniform titles, item types and locations, as well as basic reference interview skills. The move also offered an opportunity to reevaluate policies and procedures; frontline perspectives inspired clarifications such as better signage and item labeling to assist accurate shelving. With the help of accessible guidelines, followup assessment, and ongoing training, the learning process has improved collegial teamwork, demonstrating how the consequences of change can be leveraged to benefit an entire community.
Tag: SCAig, CMIG, SSIG
Big Changes, Little Changes and everything in between: The impact of COVID-19 on an academic library
Amanda Levine and Joe Payne (Ohio State University, Health Sciences Library)
The COVID-19 pandemic required a lot of flexibility from libraries in order to continue serving our users. At our library the driving forces for these adaptations were requirements from our academic institution and state and local governments, colleagues at other libraries, best practices within the library community, and staff input. We will share examples of changes our library made in response to COVID-19 during the last two years. These changes impacted all facets of our library including physical access, staff schedules, delivery of existing services, new services and space usage. The impacts of these changes will be shared and we’ll explore which changes were permanently adopted and why.
Assessing Student Needs Through the Surveys: A New Employees’ Approach to Creating a Patron-Centered Services
Amanda Miller (Eastern Gateway Community College)
This poster will present the inquiry of creating new methods to connect students that are primarily online. Through the analysis of looking at student feedback via surveys, our library staff can provide regular opportunities to all users to participate in collective learning, discovery, and problem solving. The perspective is also shifted to new academic library employees, situated in a community college with a large online student body. Distance education has prompted librarians to find new and innovative ways to reach out to their student communities. Thus, training modules and scripts were formed. Analyzing and then implementing the survey responses allows the library team to focus on the educational needs of those who otherwise may have been silent. Finding innovative ways to meet the patrons at the point of need to provide information literacy skills all the while collaborating with a new hire. Everything from libguides to citation workshops to tutorials were revised according to the user data found needs to promote information literacy. This poster session will demonstrate how to transform other libraries’ offerings based on survey data in addition to creating training standards for new team members.
RecrEational REading: Reflections on a Digital Leisure Reading Pilot
Laura Birkenhauer (Miami University)
After initiating a shift in leisure reading purchasing from leased print titles to E-book and E-audio titles in response to the events of 2020, librarians reflect on a year of the pilot project: How was the collection change communicated and marketed to the campus community? What sticking points arose within the new workflow? Which digital titles and formats were popular with patrons? How did use of the digital collection fare in comparison to use of the remaining print titles? What’s next for the leisure reading collection? Poster additionally details titles purchased for and use of the grant funded, DEI-focused popular E-book collection, housed within the larger leisure reading collection.
Chat Reference Rises: Transitioning Platforms and Shifting Culture
Ida Martinez and Katrina Rouan (Wayne State University)
Libraries will remember forever the challenges and tough decisions faced over the last two years. Our large public Midwestern university has always offered virtual reference service, but culturally it has taken a backseat to our classic reference desk. The pandemic-forced transition to exclusive virtual service was seamless, fortunately, and our chat reference service rose in quality for patrons and acceptance among our reference librarians. However, less than a year into the pandemic, a budget analysis required us to identify and transition to a more cost-effective chat service vehicle. In the fall of 2021, we successfully joined an established academic library reference service collaborative which meant expanded service for patrons but also an adoption of a new culture for our librarians to navigate. Now, in addition to fielding chats from our own institution, we provide reference services to a wider network of patrons, picking up chats from state, national, and international institutions. This presentation will outline the reasons for making the transition, the opportunities and challenges in making the changes, and some quantitative and qualitative analysis after a full year of using the new platform.
Using Collaborative, Data-Integrated Shelf Reading to Broadly Improve Collection Health and Stacks Management
Emily Rich and Christopher Bowen (Case Western Reserve University)
Shelf reading, the baseline effort across libraries to keep collections in classification order, can have any number of variations. This poster will outline a shelf reading program which is supplemented by gathering additional data to better inform library staff when assessing and making decisions about library assets. Using a simple and straightforward spreadsheet populating directly from ILS functions and standardized processes, student assistants and other staff collect data to benefit specific library departments and their goals.
Library staff members will present a new shelf reading program designed to collect data according to the library’s needs while assuring the required work was both manageable and within the capabilities of the student team completing it. Within the first 6,000 items, over 275 item records have been corrected since August 2021 — 4.6% of the total items evaluated so far.
Remember: Building Displays to Promote a Prominent Collection in the Community
Beth Anderson and Heather Back (Wright State University)
Specialty collections can feel lost in the stacks of a university library. When the budget conversations in 2020 began, a prominent community collection was relocated to the University Libraries with a need to promote and educate the campus and community about those resources. Using materials in the collection, an annual display is created to market the collection and bring awareness to a history that cannot be forgotten. This poster will share information about creating mindful displays with sensitive content and sustainable materials.
Learning by Leading: Working Together to Create an Inclusive Classroom
Zachary Lewis and Heidi Gauder (University of Dayton)
Looking to create a more inclusive and accessible classroom? This session outlines one library’s strategy for incorporating elements of DE&I into library instruction in a manageable yet engaging way. The presenters outline the process of creating a structured schedule of professional development that allows the Libraries Instruction Team to explore new teaching strategies and concepts during less busy times of the year. Instruction Team members brainstormed a list of topics including accessibility, DE&I, universal design, and instructional software, with team members volunteering to lead discussions and facilitate learning opportunities for the team By reflecting on these strategies with their peers across the University Libraries (including special collections and the University Archives), sharing successes and failures, and closing the loop on strategies when used, the Instruction Team developed the flexibility required to create the kinds of spaces students need to feel accepted, valued, and engaged in varying types of instruction sessions. Session attendees will learn how to apply this model to their own professional development needs and will leave with a better understanding of the variables that make up inclusive and accessible learning spaces.
Student Perspective on Strategic Project Engagement in the OhioLINK Luminaries Program
Rill Howard (Miami University)
Detailing the experience of a Luminaries student may help to shed some light on the OhioLINK Luminaries Program. This would be a poster session detailing the student’s perspective with effective mentorship, project introduction, project conclusion, and “check-in” methodologies for creating developmental and meaningful Luminaries’ departmental rotations, from a Luminaries’ student perspective based on functionality as well as the gain of domain familiarity. Audience members would be able to learn from a direct perspective, what has and has not worked, in departments such as special collections, technical services, strategic communications, instruction, makerspace, and systems and web services. Specific involved projects include the curation of a digital collection, an inclusive cataloging initiative, web design, productivity statistics, academic course design, and more. Audience members would then be able to ask questions pertaining to strategies that they could potentially employ, as well as of the projects in question and whether or not project type has anything to do with engagement method effectiveness. Beyond rotational internals, this will also discuss integration of the wider range of domain knowledge, emerging technology, and strategic development that Luminaries can be easily presented with and consider directly and theoretically, pertaining to the future of effective librarianship and information literacy.
Equitable Access to the Library: Best Practices in Creating and Promoting a Library Accessibility Webpage
Josie Cotton (Case Western Reserve University)
According to the National Center for Education Statistics, nearly twenty percent of undergraduate students in the 2015–2016 academic year (most recent data available) reported having a disability . But despite the increasing enrollment of this group, students with disabilities continue to face barriers in accessing information in academic libraries. One way libraries can work to become more inclusive of this group is through the creation of accessibility web pages.
This poster describes the steps taken by one academic library to create a webpage that promotes accessibility resources and services. These steps included reviewing the accessibility pages of peer institutions, collaborating with staff members across the university, and developing new accessibility services for the library. This webpage is now live and describes both what the library has already been doing to facilitate accessibility and new resources it now offers. Ultimately, the page aims to show students with disabilities that they belong and are welcome in the library as much as anyone else.
 “Students with Disabilities,” National Center for Education Statistics, https://nces.ed.gov/fastfacts/display.asp?id=60.
Visualize Freely: Data Visualization Doesn't Have to Be Difficult and Expensive (Or Lessons Learned From a Data Dashboard Project)
Jerry Yarnetsky (Miami University)
Our library, like yours, has storehouses of user data. Yet, we find it challenging to analyze data and create visualizations from across departments and data sources. Some apps, such as LibInsights, do a good job handling data from specific products. Other apps, such as Tableau, are expensive or difficult to learn. Our goal was to find a better workflow for analyzing, then publishing our data and visualizations, so our whole staff could reliably use it to better plan our services and communicate our worth with our community. To this end, we discovered a data science app with free academic licensing called Exploratory. It has allowed us to instantly pull data from a wide range of sources from Excel to web analytics. Due to its clear design, even starting with no knowledge of the app, we were able to develop and publish our first online visualizations in an afternoon — mapping our website's geographic reach and analyzing the hours to staff our chat reference service. This poster will share the lessons learned from our dashboard project, how we publish our interdepartmental data for our staff to access, and offer an introduction to using Exploratory.
Early bird rates (deadline extended to 10/1)
The Academic Library Association of Ohio (ALAO) is a chapter of the Association of College and Research Libraries (ACRL). ALAO exists to develop, promote, and improve library and information services in Ohio’s higher education community, to advance the interests of academic librarianship and the personnel of academic libraries, and to provide leadership and advocacy for the educational and policy concerns of the academic library community in Ohio.
The conference planners seek to create a space for respectful dialogue and debate about critical issues. Upon registration, attendees will be asked to review and accept a list of community agreements. Conference planners will actively strive to create spaces in which multiple perspectives can be heard and no one voice dominates. We welcome any and all suggestions that will make this a safe and productive space for all. Please contact Gerald Natal, the program chair, at email@example.com.
Members of the 2022 conference planning committee are: