Academic Library Association of Ohio
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Support Staff Interest Group (SSIG)

Please join us for the 2014 Spring Support Staff Interest Group Workshop on May 21, 2014 at Ohio University Lancaster. The ALAO Spring Support Staff Workshop will offer a variety of presentations to meet the diverse needs of support staff working in Ohio Academic Libraries. 
Date and Time: Wednesday May 21st, Registration 9:30AM-10AM, Workshop 10AM - 3PM
Location: Rooms 414 and 415 of Brasee Hall at Ohio University Lancaster, 1570 Granville Pike, Lancaster, Ohio 43130
                Campus maps will be sent out to all registrants one week before the event
Cost: $25 for ALAO members and students, $35 for non-members (cost includes morning refreshments and lunch)

Registration Deadline: May 14th





9:30 – 10AM





10 – 11 AM


Keynote Address –

Student Engagement as Library Outreach Tool –

The LCCC Library Experience


Douglas Morrison &  Jeffrey Corbett

Lorain County Community College


11 – 12PM


Breakout Session #1




1A: Managing Student Workers: 7 Valuable Lessons


Carmen Byg & Brandon Houseman,

Franklin University



1B: RDA Basics for Copy Catalogers


Sevim McCutcheon,

Kent State University


12 – 1PM


Lunch  (Provided)



1 – 1:50PM


Breakout Session #2





2A: Ensuring Quality for Our Library Staff through National Certification and Collaboration


Doug Walsh, Belmont College

Ian Lashbrook, ALA




2B: Setting Yourself up for Less Stress and More Organization


Sheryl Gannon,

Brown Mackie College Findlay


2 – 2:50PM


Breakout Session #3




3A: HEAT Up Your Student Supervision-

How to Hire, Evaluate, Appreciate, & Terminate


Penny McGinnis & Natalie Winland

UC Clermont College



3B: Who’s Afraid of the Big Bad Union? Working with Policy towards a better working relationship


Whitney Buccicone,

Indiana University


2:50 – 3PM


Evaluations and Door Prizes


Session Descriptions:

Keynote- Student Engagement as Library Outreach Tool:  One of the definitions of outreach in Webster’s Ninth New Collegiate Dictionary is, “…the extending of services or activities beyond current or usual limits.” This was one of the ideas that the LCCC staff and administration used to develop new ways to bring the resources of the Tutoring Center, LCCC Academic Library, the Elyria Public Library’s North Branch, and Distance Learning Department to Lorain Community College students. This keynote will review the work of the LCCC Student Engagement Working Group and will provide guidance to those trying to develop new outreach and service opportunities targeted for their own students.

Douglas Morrison currently serves as a Reference Associate at Lorain Community College Library; prior to this he worked as a Reference & Periodicals Librarian at  Ohio State University and as a Library Associate at the University of Akron. He has spent much of his professional career advocating for the needs of library support staff: he was a founding member of the Ohio Library Support Staff Institute and he participated in ALA's 3rd Congress on Professional Education: Focus on Support Staff. Jeffrey Corbett is the Serials Assistant at Lorain Community College Library. His professional background includes support staff positions in both special and academic libraries.

Breakout Session 1A – Managing Student Workers: 7 Valuable Lessons: Over the last few years, Franklin University Nationwide Library has completely revamped its philosophy on student workers. Using a team approach, we have worked internally with the human resources department as well as the financial aid office to find qualified applicants. We have developed our own set of interview questions, and have revamped training materials into eight self-paced modules using Adobe presenter, that are also used for training librarians on circulation functions. This presentation will also address issues involving scheduling, morale, and successfully delegating tasks. Presenters will share their top seven lessons learned, and offer sample materials.

Carmen Byg is the Public Services Librarian at Franklin University Nationwide Library where she has supervised the Circulation Team Coordinator and team of student employee since 2006.Brandon Houseman is the Circulation Team Coordinator at Franklin University Nationwide Library; he has been supervising student employees for the past 6 years

Breakout Session 1B – RDA Basics for Copy Catalogers: RDA (Resource Description & Access) is the cataloging standard that is quickly replacing AACR2 for newly cataloged materials.  Are you ready to load and decode these new records? How do you recognize an RDA record, or decide which of multiple records is best? What's different and what stays the same? Just to make things interesting, there will still be AACR2 records, plus hybrid records: AACR2 records with RDA elements added. Anyone who works with bibliographic records will benefit from this session.

Sevim McCutcheon is a catalog librarian and associate professor at Kent State University, specializing in monographs. She previously worked as an original cataloger for a consortium of public libraries, the head of technical services for an Ohio public library, and as a cataloger for OCLC.

Breakout Session 2A – Ensuring Quality for Library Staff through National Certification and Collaboration: Belmont College has partnered with American Library Association-Allied Professional Association (ALA-APA) so that graduates of Belmont’s Library Paraprofessional Associate's degree program are eligible to receive ALA's national Library Support Staff Certification  (LSSC) with no additional proof of competency. This session will review the ALA Library Support Staff Certification, what this certification means for support staff employees and  their libraries,  and how the ALA-Belmont partnership works.

Doug Walsh is developer and faculty for Belmont College's library paraprofessional degree program. Ian Lashbrook is a Program Officer for the American Library Association-Allied Professional Association.

Breakout Session 2B – Setting Yourself up for Less Stress and More Organization: The lack of an ability to organize oneself and stay on top of the organizational structure is a major contributor to stress in the workplace.  Thankfully there are dozens of productivity products/apps available to assist in the organizational process.  This presentation will showcase applications that will help with mind-mapping, list making and “remembering everything”. Though not required, users may want to visit the sites,,, and ahead of time to create accounts and / or bring their own devices to the session if they want to try out the apps as they are presented.

Sheryl Gannon has worked in academic libraries since 2001.  Currently she is Solo Librarian and iChampion for Brown Mackie College Findlay Library.

Breakout Session 3A – Heat Up Your Student Supervision: How to Hire, Evaluate, Appreciate & Terminate: Want to know how to heat up your student supervision? We’ll heat up the student assistant processes when we share tips on hiring, evaluating, appreciating, and terminating student workers. In this session, you will learn tips for advertising open student employee positions, managing the student employee hiring process (including Federal Work Study Students),  interviewing students,  training and managing student employees, creating a student handbook, evaluating, implementing appreciation incentives, dealing with disciplinary issues and confidentiality, and understanding OHIO-At Will Employment.

Penny McGinnis, keeper of the books, has worked for UC Clermont College Library as the technical manager for seven plus years; she oversees the work of student assistants who help with technical processing. Natalie Winland has worked for UC Clermont College Library as the public services manager for 3 years; she has administrative and functional supervisory responsibility for 8 student assistants.

Breakout Session 3B – Who’s Afraid of the Big Bad Union? Working with Policy towards a Better Working Relationship?: This presentation will discuss strategies to use union and institutional policy to work towards healthy relationships between employees and supervisors. Case studies will be used to open a conversation between the presenter and the audience.

Whitney Buccicone has served as a union steward for CWA4730 for over 5 years and has been involved in over a hundred cases. She received her MLS in 2006 and has been an employee at the Lilly Library since that time.

SSIG is on  


Information & Resources

The following links provide useful information about the activities of the Interest Group: 

SSIG History

This year marks the Support Staff Interest Group’s 26th Anniversary. The group was formally recognized by the ALAO executive board in 1988; prior to its creation, several support staff from Ohio academic libraries met to draft a statement of purpose, to create a discussion group, and to draw up guidelines. Throughout the group’s existence, SSIG has been instrumental in highlighting the accomplishments of and promoting professional development opportunities for support staff in the academic libraries of Ohio.




Please contact us if you have feedback or suggestions for activities that will serve your continuing education and networking needs.

  • Derek Malone
    Senior Library Associate - ILL & Document Express
    Alden Library
    Ohio University
    30 Park Place Athens, OH 45701
    Phone: 740-593-2691
  • Ginna Witte
    Coordinator of Circulation Services
    Johnnie Mae Berry Library
    Cincinnati State Technical & Community College
    3520 Central Parkway Cincinnati, OH 45223-2690
    Phone: 513-569-1695

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