Keynote by Courtney Greene McDonald, Indiana University
Greene McDonald is head of the Discovery & User Experience
department at Indiana University Libraries in Bloomington Indiana. Her
professional interests are focused on the intersection of emerging
technologies and library public services, and on implementing
user-centered design methods and philosophies in libraries. She has
presented and written on a variety of topics including user experience
design, the selection and implementation of discovery tools, and mobile
services in libraries. Her most recent book, Putting the User First: Thirty Strategies for Transforming Library Services, was
published in 2014. Courtney is active professionally, as Chair of the
Reference & User Services Association Emerging Technologies section,
and as chair of the editorial board for the peer-reviewed, open-access
journal Weave: Journal of Library User Experience.
Courtney earned her Master of Library Science degree, as well as a BA
in English and journalism, from Indiana University Bloomington, and
holds a Master of Science in Human-Computer Interaction from DePaul
University in Chicago.
Preconference Workshop I: October 27th
Workshop with Ben Woods, Kent State University
Ben Woods began his professional career in 1999 when the World Wide Web
was just beginning to be recognized as a valuable tool for businesses.
Ben has worked with a number of firms in Northeast Ohio and collaborated
with global teams, delivering solutions for clients in the
manufacturing, medical, nonprofit, and property management industries
including General Electric,
Eaton, The Cleveland Clinic, The City of Shaker Heights, Mazzella
Lifting, Knoch Corporation, HEMA Imaging and many others.
Mr. Woods received
his BFA in Visual Communication Design and MS in Information
Architecture and Knowledge Management from Kent State University, and
his MBA from the Weatherhead School of Management at Case Western
Preconference Workshop II: October 27th
From ADA Compliant to Universal Design: An Introduction for Libraries, with L. Scott Lissner
L. Scott Lissner has served as the Americans with Disabilities Act Coordinator and 504 Compliance Officer for The Ohio State University since January of 2000. Lissner is also an Associate of the John Glenn School of Public Policy and serves as a lecturer for Disability Studies. Presentations include sessions at the Association on Higher Education and Disability and workshops on building accommodation processes at the Universities of Tokyo and Doshisha in Japan.
Jerry A. Hensley Jr. is currently working as an Application Systems Administrator at Wright State University where he also serves as an adjunct faculty member in the College of Computer Science and Engineering. Jerry has both a bachelor’s degree in Human Services (’95) and Master’s in Information Systems (’15) from Wright State University.
Mr. Hensley is active in the community and has served on the Greater Dayton RTA board of trustees in addition to many other committees and advisory councils. Jerry has an extensive background in the area of assistive technologies and providing services to persons with disabilities. Jerry has presented both regionally and nationally on a wide variety of technology related topics. He is a contributing author to publications regarding universal design and integration / implementation of hardware and software.