Program & Conference Schedule

Alan Zahorsky & Frank Bove – University of Mount Union

What are the first steps in implementing information literacy instruction across a curriculum? In this session, we will describe our experiences in collaborating with faculty to launch a new initiative to add an information literacy component to our core curriculum. While information literacy has traditionally been the domain of librarians, it cannot be solely our responsibility. We knew that not only did we need the support of faculty, but that they also needed to be active partners in designing this new program.

We began to work with our core curriculum office to design a pilot program that adds an information literacy learning outcome to freshman seminar classes. Participating faculty were asked to adapt their material to meet these new ACRL Framework-derived outcomes and received additional support through workshops, training, and resources. We also began planning additional information literacy workshops for faculty to build awareness and support for future phases. We will also examine how we laid the groundwork for this collaboration over the previous years. Participants should leave with a process for creating a strategy to address information literacy needs on your campus based on your situation and resources.

Learning Outcomes:

• Identify potential collaboration partners across campus in order to build support for more comprehensive information literacy programs.
• Examine their institution’s circumstances in order to design an approach to better meet their library’s information literacy goals

Alan Zahorsky is the Reference and Instruction Librarian at the University of Mount Union Libraries. He collaborates with faculty for library instruction sessions, designs information literacy resources for faculty and students, and promotes and oversees information literacy efforts on campus. He also manages the university archives and digitization projects.

Frank J. Bove is the Technical Services Librarian at the University of Mount Union Libraries. He collaborates with staff and consortium partners (OPAL, OhioNET, and OhioLINK) to coordinate the cataloging records and access points to print and electronic materials in the UMU Libraries’ collections. Frank coordinates the acquisition workflows as well as the maintenance, analysis, and health of the collections, while also contributing to the UMU Libraries reference and instruction services. Frank’s professional interests revolve around the review and evaluation of electronic resource management and access systems (ERAMS), the lifecycle of electronic resources, and the user experience of accessing information.

Keywords: Information Literacy, Instruction, Freshman Seminars, Librarian-Faculty Collaboration

Tags: IIG

Melanie McGurr, University of Akron, Sean Kennedy, Kent State University Libraries, Brian Gray, Case Western Reserve University, & Pete Zeimet, OCLC

Today, in an age of open access, the physical housing of books and journals has lost much of its previous relevance. Universities nationwide are rethinking the use of library physical space to reflect this digital revolution in education, with the bulk of the space being occupied by very-low-use print materials. Three panelists from different academic universities in Ohio have recently undergone large-scale retention and deselection projects and will share the data-driven approaches they took to help weed and archive titles to create more study space for their students.

Panelists:

• Sean Kennedy, Kent State University
• Brian Gray, Case Western Reserve University
• Melanie McGurr, University of Akron

Moderator: Pete Zeimet, OCLC

Learning Outcomes:

• Get step-by-steps tips on how to start a large-scale deselection project.
• Determine what data you need, and how to read and analyze the data to make informed decisions on deselection.
• Protect the scholarly record; identify rare titles that should be retained.

Dr. Melanie McGurr, Associate Dean, Technical Services for Akron University Libraries. Melanie directs the work of 7 faculty librarians and 5 support staff who have the responsibility for library acquisitions, bibliographic services, management of electronic resources, maintenance of library systems and website, and installation, support of public and staff computing equipment, bibliographic instruction, and reference at University Libraries.

Sean Kennedy is an Assistant Professor and the Collection Strategies Librarian at Kent State University. He works to lead Kent State’s collections strategy and efforts across all areas including budgeting, vendor negotiations, resource analysis, and collections projects. Sean is also heavily involved in Kent State’s open access publishing efforts which includes running a grant program to fund Article Processing Charges (APCs) for Kent authors.

Brian C. Gray is the Collection Strategies Librarian for the Kelvin Smith Library at Case Western Reserve University. His responsibilities include overseeing the collections budget, managing large-scale projects, and providing leadership in the touchpoint between collection management librarians, technical services, other campus libraries, and vendors. He has participated in advisory boards for ASM International (American Society for Metals), the Electrochemical Society (ECS), ProQuest RefWorks, Alexander Street Press Engineering Case Studies Online, Knovel (Elsevier), and Institute Of Physics (IOP) Publishing. He is a member of, and previous chair, of the collection group for OhioLINK. Brian co-authored a book, called Personal Librarians – Building Relationships for Student Success, that debuted in May of 2019. He holds a BS in chemical engineering (University of Akron), an MLIS (Kent State University), and an MBA (Case Western Reserve University).

Pete Zeimet - Librarian and Data-Driving Innovator Hello! I'm Pete Zeimet, a librarian with a rich background in academia and special libraries from the University of Wisconsin. For the past seven years, I've been deeply immersed in the world of library technology. As a Product Specialist at OCLC, I specialize in cutting-edge collection analytics tools like GreenGlass and GreenGlass for Serials. My passion lies in harnessing the power of data to empower library professionals. I'm committed to facilitating data-informed decisions that not only save valuable staff time but also lead to superior outcomes. By leveraging innovative analytics, I strive to revolutionize how libraries operate, ensuring they remain at the forefront of knowledge dissemination. Let's explore the transformative potential of data together, making libraries more efficient and effective than ever before.

Keywords: Weeding, deselection, protecting the scholarly record, data-driven collection analysis, monographs deselection

Tags: CMIG, SCAIG

Chris Robinson-Nkongola – Bowling Green State University

The numbers of librarians of color have not increased over the past decade. The question remains why. Although librarians of color are graduating from library school, and ALA (American Library Association) Spectrum scholarship provides financial assistance to LIS (Library Information Science) students of color, the presence of people of color is not increasing in the profession. Erroneously, the assumption was that DEI trainings would address the problem of diversity in libraries. DEI training has become performative to check a DEI box for annual evaluations. Although the problem has been addressed, it persists. What else can be done to mitigate this problem of retention of LOC (librarians of color)? The problem has been discussed repeatedly, but the root is the attitudes of white librarians and administrators, which is reflected in their behaviors thereby creating a hostile environment for LOC.

Learning Outcomes:

• Become mindful of their attitudes and behaviors toward their colleagues of color.
• Knowledgeable about how their actions and attitudes may harm a LOC.
• Change their attitudes and behaviors to make the library a less toxic place for the LOC.

Chris Robinson-Nkongola (she/her/hers) is a graduate of Indiana State University (English) and Drexel University (MLIS) and has worked in academic libraries as a professional librarian for ten years. She is an Assistant Professor, Reference and Instruction Librarian at Bowling Green State University. She has presented on microaggressions at several state and national conferences. She has co-authored the article,” Dropped in Without a Parachute: Library Managers' Supervision Experiences” published in the Journal of Library Administration, which analyzes the microaggressions library managers of color experience.

Keywords: racism in libraries, DEI, Librarians of Color, retention

Tags: AIG, SSIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

Marel Corredor-Hyland – Case Western Reserve University

The pandemic also had a great impact in library recruitment and hiring practices; it forced us to change and adapt to succeed in a hybrid environment. Over the past two years, the library was tasked with filling 19 vacant librarian and staff positions, which comprised over one quarter of the entire library staff. While not immediately successful in our efforts, identifying and assessing the key reasons we lost candidates was critical in informing meaningful changes. Now, our hiring practices allow for bias training, a smoother experience for candidates, while engaging staff by providing leadership opportunities as search committee chairs and pathways for internal promotions. By changing our recruitment processes and strategies, 18 positions were filled in approximately one year. Learning outcomes for this presentation will include how the library adjusted hiring practices for a hybrid work environment, identifying strategies to improve hiring practices within the University's framework, and addressing current recruiting challenges.

Learning Outcomes:

• Adjusted hiring practices for a hybrid work environment.
• Identifying strategies to improve hiring practices within the University's framework.
• Addressing current recruiting challenges.

Marel Corredor-Hyland is the Team Leader ​for Human Resources, Inclusion, Diversity, Equity, and Belonging at Case Western Reserve University’s Kelvin Smith Library. In this role, I manage human resources development for all levels of the library staff as well as for student employees. Additionally, I serve as an internal consultant and manage and analyze HR, Organizational Behavior, and Diversity needs of library departments.

Keywords: Recruitment, Hiring Practices, Hybrid Spaces

Tags: Other Interests - Library administration/supervision, diversity, consortia, emerging technologies, reference

Henry Handley & Kristina Schulz – University of Dayton

As special collections and archives face budgetary and staffing challenges, many departments are seeing a resurgence of research interest in the wake of eased COVID restrictions. What does this mean for our capacity for public services, and for our ongoing professional commitments outside of them?

The first half of this 50-minute breakout session will present an overview of published hours and services for Ohio special collections and archives publicly available on the web, and share how archivists and special collections librarians on one campus initiated a weekly administrative day, and the results that followed.

With both broad knowledge and individual experiences in mind, the session will break into 15-minute small group discussions to share ideas, goals, and experiences balancing public services, collections, and other responsibilities, followed by a 10-minute larger group share-out with takeaways.

Learning Outcomes:

• Attendees will use information about statewide hours and services for special collections/archives in order to consider possible benchmarks and patron expectations.
• Attendees will share and learn from each others’ experiences and reflections on the presentation in order to recognize shared goals and values in archives and special collections services that they can bring back to their institutions.

Henry Handley (he/they) is the collections librarian in the Marian Library at the University of Dayton, where he stewards both recent and rare published materials.

Kristina Schulz (she/her) is the university archivist in University Archives and Special Collections at the University of Dayton.

Keywords: public services, special collections, archives, research, instruction

Tags: SCAIG

Joshua Michael & Sharon Kerestes – Cedarville University

After identifying cross-department teamwork among student staff as an area for growth, we developed a year-long informal learning initiative to foster teamwork centered around a team-building contest that grouped students across organizational boundaries. We presented the student teams with tasks at our orientation and student meetings to help them grow in their ability to collaborate and work with others as well as their ability to solve problems and exercise informal leadership. These “games” enriched our meetings with creative, active learning and gave supervisors an additional reference point in their direct work with students. Through these “games” students got to know other student staff in other departments and work with others toward a common goal. Student teams earned points through these challenges and through attending meetings and at the end of the year, we celebrated the “winning” teams. We also paired these activities with themed content in our student staff meetings through the year. Formal and informal student feedback suggested student perceptions about their ability to work as teammates had improved by the end of the year. We hope to build on this year’s success and improve this initiative for year two.

Learning Outcomes:

• Audience members will understand how to embed purpose into informal learning in order to foster student staff development.
• Audience members will see the potential to use informal activities as a student staff development tool.

Joshua Michael is the Dean of Library Services at Cedarville University. He also chairs the library's Managers' Council, which coordinates on student employment issues, and the library's Student Staff Advisory Group, which provides student staff input on library operations.

Sharon Kerestes serves as the CMC Librarian at Cedarville University, overseeing the operations of the Curriculum Materials Center and serving as the liaison to the School of Education. She serves on the Managers' Council at the library, helping to coordinate on issues of student employment.

Keywords: student employment, teamwork, games, problem-solving

Tags: SSIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

Jane Hammons, The Ohio State University & Andrea Brooks, Northern Kentucky University

This session will introduce participants to wicked teaching, a concept from Paul Hanstedt’s book, Creating Wicked Students: Designing Courses for a Complex World. In this book, Hanstedt focuses on the need for instructors to support students’ ability to tackle “wicked” problems by developing a sense of authority, or “a belief that they have the ability to write or rewrite existing narratives and create change.” Presenters will share key ideas from Hanstedt’s work and discuss how the wicked teaching approach can be applied to information literacy instruction, especially when developing a student’s sense of authority. Presenters will provide examples of activities that incorporate the wicked approach. Attendees will be invited to redesign a sample information literacy activity so that it aligns with the wicked strategy. Participants will leave the session with wicked activity ideas to innovate and transform their instruction practices.

Learning Outcomes:

• Describe key elements of the “wicked” teaching approach
• Consider how they could apply the “wicked” teaching approach into their own context
• Create or redesign a “wicked” information literacy activity for students

Jane Hammons is an assistant professor and the Teaching & Learning Engagement Librarian at The Ohio State University. Her work focuses on supporting the integration of information literacy into the curriculum through instructor development. She is a co-author of “Wicked Information Literacy: Program, Course, and Assignment Design Recommendations,” published in College & Research Libraries News.

Andrea Brooks is an associate professor and a Pedagogy & Assessment librarian at Northern Kentucky University. She teaches information literacy in credit-bearing and one-shot contexts and is especially interested in critical pedagogy and qualitative assessment approaches. She is a co-author of “Wicked Information Literacy: Program, Course, and Assignment Design Recommendations,” published in College & Research Libraries News.

Keywords: Wicked Information Literacy; active learning; activity design; teaching and learning

Tags: AIG, IIG, STEMIG

Tom Sens, BHDP Architecture, Scott Lloyd, Mount Saint Joseph University & Michael Wells, Wilmington College

Antiquated library space preventing colleges and universities from providing high-quality learning, research, and collaborative experiences that students and faculty need is a common problem on many campuses.

During the first 30 minutes of the presentation, we will share two real-world examples of schools and their journeys to transform aging physical libraries into engaging spaces that support various learning styles and promote student success. We will share success stories and valuable lessons learned that could benefit attendees who may be in the initial stages of planning library improvements. Data-driven lessons learned from the pandemic have taught us much about the actual use of print collections and the importance of evolving to more digital-centric information access, thereby opening opportunities to repurpose existing library spaces for hybrid patron experiences such as parallel study, virtual calls, group study, and community activities.

The remaining 20 minutes of the presentation will be an interactive Q/A workshop with participants sharing the challenges of their existing library space and our presenters providing suggestions on overcoming these challenges, such as accessibility, engaging students who don’t use the library, renovation scope on a limited budget, prioritization, phasing strategies, and leveraging the unique aspects of the library and the institution.

Learning Outcomes:

• After this presentation, attendees will be better prepared to align and repurpose physical library space with the learning needs and expectations of their student populations.
• After this presentation, attendees will be able to rethink their print collection strategy to enable library spaces to be repurposed for study, research, and community activities.
• After this presentation, attendees will be able to identify strategies for making old libraries new again by making prioritized library investment decisions, thereby making the most of limited funding.

Tom Sens, Client Leader with BHDP Architecture. Tom brings unique expertise in academic library renovations. Tom’s passion for library design traces back to his graduate student assistantship as a library assistant at Miami University’s Art and Architecture Library. Tom’s ongoing research and writing on higher education has led to presentations at the ALAO, SCUP, and Re-think it, Libraries for a New Age conferences, and numerous publications in Library Journal, School Construction News, Building Design + Construction, and University Business. Tom contributed a chapter on “The Evolving Role of the Architect in Library Design” in the book, Assessing Library Space for Learning.

Scott Lloyd (MA, M. Div., MLS) is the Director of Library Services at Mount St. Joseph University in Cincinnati, OH. Scott began working as a student employee in a college library in 1992 and has worked in academic libraries ever since. During this time, he has witnessed significant changes in how academic libraries fulfill their mission and has collaborated with talented people to help lead libraries through these changes. Now in his sixth year at the Mount, Scott is leading the Alter Library through its most extensive renovation project in over twenty-five years.

Michael Wells is the Library Director at Wilmington College. Before this role, he was the Assistant Library Director at Wilmington Public Library and the Library Director/Copyright Officer at Thomas More University. He has also worked as the Systems Librarian at Northern Kentucky University, the Library/IT Director at the Cincinnati College of Mortuary Science, and the Manager of the Center for Information Management at Miami University. Michael is a graduate of Kent State University with a Master of Library and Information Science (MLIS) degree and is a graduate of Capital University with a Bachelor of Arts.

Keywords: Community, Engagement, Integration, Accessibility, Parallel Study, Learning and Research

Tags: IIG, SUSIG, PROMIG

Brea McQueen – Miami University Hamilton

Despite long-standing DEI efforts, there remains little conversation around disability and structural support for library workers with disabilities. Considering so much of our lives, and by extension, our disability, occurs at work, this oversight creates barriers to equitable employment. Our professional organizations provide minimal resources for navigating the field as disabled workers, and academia rarely addresses disability inclusion for faculty and staff. Noticing this gap in the profession, my colleague and I began to build an online community for library workers with disabilities. We asked ourselves what it would look like if there was a space for disabled librarians to come together to educate and advise one another on topics such as professional growth, the accommodations process, and handling ableism in our libraries. Using an access intimacy lens, this session explores the origins of our online disability community, the necessity of creating communities of care for people with disabilities, and how those communities can relate to library spaces. Participants will gain a better understanding of the reality of disability within our field, barriers to accessible workplaces, and ideas to improve our library communities going forward.

Learning Outcomes:

• Participants will gain a better understanding of the reality of disability within our field, barriers to accessible workplaces, and ideas to improve our library communities going forward.

Brea McQueen (she/her) is an activist and Student Success librarian at Miami University Hamilton, of which she is an alum. Her educational background includes a BA in English Literature, a BA in Women’s Studies, and an MLIS from Kent State University. She is incredibly passionate about challenging the ideas of what librarianship should look like, and her research is primarily around Disability Justice and inclusivity in libraries. In her spare time, you can find her getting involved in her community, tending to her plants, and shouting about how much she loves horror fiction and sci-fi on her social media pages.

Keyword: disability, communities of care, advocacy

Tags: Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

Kristen Adams – Miami University

This talk will emphasize how developing a research identity can begin with a single question. The speaker will share the backstory to a current research project, they didn’t set out to do, that started this way. It involves reconstructing a historic bibliography, and then conducting an analysis of the works. While it was not a direct answer to the original question, it’s forming a basis for other papers, and a better knowledge base for the researcher. Over the course of this research, other scholarly projects have been conducted, as opportunities arose. Research is a journey that need not be mapped out, or go the direction you anticipate. The talk will discuss how the methodology can unify scholarly works and build skills in doing certain types of research, both of which play a role in crafting a researcher identity. For example, a bibliographic analysis and collection use analysis, are both data analysis projects. Therefore, reframing how you see different research projects can help bring cohesion to a researcher's identity.

Learning Outcomes:

• Participants will learn that little ideas or questions that are interesting to them, can grow in unexpected, but still satisfying ways.
• Participants will understand that even different projects can be unified by the research method, this can give opportunity for growth over time, in order to formulate a research identity.

Kristen Adams is the Science and Engineering librarian at Miami University Libraries. She has been with Miami since 2019, and worked previously at a public library in Nebraska. Her research interests are collection development, data analysis, and historic bibliographic analysis.

Keywords: researcher identity, research methodology

Tags: SCIG

Rachel Hoople – University of Cincinnati

Student employees are often the first face users see when seeking in-person help at an academic library. This makes student employees one of the most valuable tools in marketing collections and garnering greater patron participation with both print and electronic resources. To maximize their impact and give them a greater sense of ownership of the collection, a branch library at a large university created intentional, project-based opportunities for student workers’ engagement with library collections. Diversifying student employee collection involvement with resource-inclusive displays, collection-focused programming, a New Books blog, and more has not only made them more knowledgeable about library resources but given them an increased sense of pride in their work. In this presentation, participants will hear what worked, what didn’t work, and learn specific ways to involve student employees in maintaining, developing, and marketing their collection.

Learning Outcomes:

• Attendees will have the opportunity to evaluate their current process for student worker collection engagement to determine possible areas of growth.
• Attendees will leave with actionable solutions to implement in their library to improve student employee collection engagement.

Rachel Hoople is the Operations Supervisor of the College of Education, Criminal Justice, and Human Services (CECH) Library at the University of Cincinnati. Her interests include student worker supervision, collection maintenance and marketing, and public services.

Keywords: student workers; collection marketing

Tags: C2YCLIG, PROMIG, SCAIG

Cara Calabrese & Masha Stepanova – Miami University

Technical Services (TS) was in a funk stemming from layoffs, vacancies, and a reorganization. The TS Librarians wanted to bring the staff together to rebuild the camaraderie that had been lost. Since 2021, we’ve actively pursued opportunities to celebrate staff, offer time to interface with other departments, and develop skills. We started to rebuild our department’s culture through team building and bringing back practices that had fallen by the wayside. We also worked with staff to identify areas of growth. We wanted to support the TS staff, engagement with colleagues, & bring the department closer together. The TS Librarians will discuss the formation of our “TS Retreats'' and how we worked with library colleagues to develop staff enrichment and learning opportunities. These retreats have had success in our library. They have started to bridge the divide between departments and empower staff to learn and grow.

Learning Outcomes:

• Attendees will learn specific ways to engage their department staff in team building activities
• Attendees will be given sample activities that help improve staff morale
• Attendees will reflect on the importance of being recognized and valued as a team member and therefore being invested in their department’s work.

Cara Calabrese is the Acquisitions & Access Librarian at Miami University Libraries. She received her MLIS from Florida State University in 2015 and began her librarian career as a Resident Librarian in Technical Services. She has worked in various areas of Technical Services, but recently has focused on acquisitions and electronic resources. She currently serves as the Chair of the ALA Core Budget and Finance Committee, and Technical Services and Systems Committee.

Masha Stepanova is the Coordinator of Cataloging at Miami University and has been cataloging a wide variety of material formats for the last 15 years. Her areas of special interest include cataloging of non-book formats, such as graphics and realia, as well as accessibility in cataloging.

Keywords: Staff, Technical Services, Professional Development, Team Building

Tags: SSIG, TEDSIG

Grace Allbaugh, Angela Yon & Sue Franzen – Illinois State University - Milner Library

Transforming library culture doesn’t come easily, especially in times of crisis and the aftereffects. Burnout, mismanagement, and inequities can lead to unhealthy divisions, highlight imbalances, and worsen culture within an institution. Yet, opportunities to innovate arise in times of crisis to escape from unhealthy practices. Team-building activities encourage camaraderie through shared common values and experiences and can bind employees together. As part of a larger mentoring initiative at a Midwestern public university, cohort programming offers a variety of gatherings where members can socialize, both within the library and outside. One goal of these social experiences is to break down silos and to develop those relationships. Finding joy among coworkers in social environments fosters trust, increases worker morale, and instills an ethos of collaboration in a fun and healthy way, instead of relying on the “same old” professional development workshops that have the potential to deepen institutional imbalances. In this presentation, members of the mentoring facilitation team will describe how to identify sources of tension and inequity to develop a social remedy. They will detail past examples of successful social activities, as well as how participant feedback directs future program development.

Learning Outcomes:

• Participants will learn to recognize the signs of low workplace morale and burnout to implement social interventions.
• Participants will learn how to complement professional development with social activities to ensure a healthy work environment.
• Participants will bring back social team-building ideas to utilize at their institutions to develop a more balanced culture

Grace Allbaugh has been a Social Sciences Librarian at Illinois State University for more than seven years. She volunteered as part of the initial call to build Milner Library’s mentorship program and has been working to maintain the program since its inception. Through her work in mentorship, she has gained awareness of how a collaborative environment can transform the work being done at an institution and empower anyone to become a leader.

Angela Yon is the Cataloging and Metadata Librarian at Illinois State University. As one of the founding working group members that created Milner Library’s mentorship program, she has learned and advocated for the importance of fostering person-centered mentorship and management for building a healthy community.

Susan R. Franzen has worked in academic, public, and school libraries. She is currently the Associate Dean for Public Services and Organizational Development at Illinois State University (ISU). Susan also worked in administrative positions at Illinois Central College and Hudson Area Public Library in Illinois. She has served as the President of the Illinois Library Association's forum, Illinois Association of College & Research Libraries. Her research interests include embedded librarianship, management, and mentoring.

Keywords: mentoring, team-building, work culture, employee engagement

Tags: Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

Using Chat GPT to create MARC Records

Amy Edmonds - University of Mount Union

As libraries continue to struggle with time and budget constraints, artificial intelligence (AI) tools for enhancing productivity can streamline processes and procedures. I have experimented with using Chat GPT, developed by OpenAI, to create MARC records for original cataloging of music materials. Chat GPT "knows" many coding languages, including MARC codes. While not always able to create usable MARC records, ChatGPT can create drafts, templates, and training models that can maximize efficient use of catalogers’ time. This early generation of AI points to a future in which ChatGPT or other AI tools may have even more functionality. This poster session will display the results of Chat GPT sessions for cataloging various types of music materials, highlighting strengths and limitations, and will demonstrate effective query construction to generate the best results. Attendees are welcome to bring their laptops to compare results and discuss strategies with the presenter.

Amy Edmonds is the Music and Performing Arts Librarian at the University of Mount Union, a position she began in the Fall, 2022 semester. She has previously worked as a music librarian at Ball State University, the District of Columbia Public Library, and Texas State University. She holds a B.A. in music history from Lawrence University and M.L.S. from Columbia University, and is (permanently) ABD in historical musicology at the University of Texas, Austin.

Keywords: cataloging, MARC records, AI, ChatGPT

Tags: TEDSIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

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Reeling in Students: Using Instagram Reels to Increase Student Engagement with Library Services

Mira Scarnecchia, Sherlann Lewandowski & Ana Rita Borges Tobe - Columbus State Community College Library

Academic librarians face the challenges of low student awareness and the intimidation factor, along with having limited opportunities to interact with students. To mitigate this, we have begun to create Instagram Reels to supplement the existing interactions between students and library staff, fostering deeper connections by allowing students to see that we can be creative and funny in delivering informational content. Our “Student Picks” series and event Reels model ways that students can get help using library services and our staff content showcases our personnel, decreasing student intimidation of the library.

Previously, if students wanted to learn more about the library’s offerings and get research help using the web, they needed to visit the library’s webpage, which may be outside their traditional information seeking strategies. Students already use social media platforms like Instagram as information networks, gaining knowledge from resources created by their peers and influencer/organization accounts. Expanding our informational content on Instagram Reels, with student input, has allowed us to harness this existing information seeking behavior and engage students, increasing their awareness of the library. After our first month of posting Reels, we saw a 121 percent increase in accounts reached and gained over 20 new followers.

Mira Scarnecchia is a Reference and Instruction Librarian at Columbus State Community College. She is in her first year as a librarian and recently completed her MILS at Kent State University. She is passionate about ensuring students are aware of all that the academic library has to offer them and has enjoyed working on innovative strategies to connect students with the academic library’s staff and resources!

Sherlann Lewandowski has worked at Columbus State Community College for seven years as a library specialist. She recently transferred departments from Periodicals to Acquisitions and Metadata Services. She has a BFA in Illustration from Columbus College of Art & Design. She finds that making social media content is a creative and enjoyable way to connect with students and coworkers!

Ana Borges is a Reference Specialist at Columbus State Community College library, she is having her first experience working along with librarians and instructors. She has a degree in Language and Literature from University of Vale do Taquari in Brazil and is currently getting her Associate of Arts at Columbus State Community College. As an employee and student, she understands how important it is to let the students know about the resources available at the library!

Keywords: Outreach, Emerging Technologies, Social Media Engagement, Cross-Department Collaboration

Tags: C2YCLIG, PROMIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

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Meeting students where they are: Developing an information literacy class based on student interests

Jaclyn Spraetz - Miami University

As information literacy teachers, it is important to help students see the value of information literacy in their academic and personal lives. In this poster, the presenter will share a topical information literacy course for undergraduate students that was centered on current events and students’ interests. Topics for the class covered information technologies, including algorithms and AI, as well as news literacy, information overload, and information privilege. Additionally, the presenter will share how this class, which was originally in-person, transitioned to an online learning management system in Fall 2023. Participants will take away ideas on how to use polls and other strategies to activate students’ prior knowledge and reflect on information literacy topics as well as how to transition a discussion focused, in-person class to an engaging online course.

Learning Outcomes:

• Participants will recognize information literacy topics that they can develop in their own instruction.
• Participants will identify strategies on how to move an in-person information literacy course to an online learning management system.

Jaclyn Spraetz is an Information Literacy Librarian at Miami University in Oxford, OH with master’s degrees in secondary English education and library science. Before serving as a librarian, she was a high school English teacher. She promotes information literacy on campus and helps faculty and students through research support and instruction. In 2023, she co-published an article on news literacy strategies for undergraduate students in the Journal of Media Literacy Education titled, "Re: Beyond Fake News."

Keywords: information literacy, credit-bearing course, instruction

Tags: IIG

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Responsible Conduct of Research (RCR) Training for Graduate Students: An Outreach Role for Librarians

Lucy Duhon & Wade Lee-Smith - University of Toledo

Librarians have an increasing role in helping develop good research practices among emerging scholars. The presenters will document their collaboration with other campus entities (Provost, College of Graduate Studies, Office of Research and Sponsored Programs, Research Integrity) to develop and participate in an annual half-day training program designed to augment the required CITI training graduate students receive in the responsible conduct of research (RCR). For the past five years, they have delivered a session on the rights and responsibilities of authorship and highlight the ways in which the library is a permanent campus resource to support new researchers with matters of research and publication ethics in RCR. The presenters will explain how they came to have a seat at the planning table every year, how the content has evolved with attendee feedback, and how their complementary roles (Research Engagement, Reference & Instruction Librarian / Scholarly Communications, Head of Collections) help form additional points of contact for students just beginning to develop their professional identities. The poster will help viewers understand how librarians can become and remain centrally involved, the number of graduate students reached, the colleges served, and changes made to keep the workshop current and engaging.

Lucy Duhon is Scholarly Communications Librarian and Collection Sharing Coordinator at the University of Toledo. Since 2020 she has also served as Head of Collections for the University Libraries, where she personally serves also as liaison to both the university’s Department of Art and the Department of Teacher Education within UToledo’s Judith Herb College of Education, for which she oversees the University Libraries’ juvenile collection also. Her professional interests include open education, navigating and being a resource for people about the complexities of open access and intellectual property, and making the most use out of government information.

Wade Lee-Smith is the Research Engagement Librarian at the University of Toledo Libraries, helping student and faculty researchers in all disciplines use the tools available to them to make their research and publication efforts more efficient, ethical, and impactful. He holds an MLS from Indiana University and recently completed the Data Services Specialist Level I certificate from the Medical Library Association.

Keywords: PROMIG, SCIG, STEMIG

Tags: RCR, responsible conduct of research, research engagement, research ethics, research integrity, outreach, graduate students, graduate student instruction, scholarly communications, ethical authorship

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Quietly Supporting Student Well-Being: Providing Individual Relaxation Activities in a Silent Library Study Space

Emma Goetting, Daisy Caruso & Jolene Miller - University of Toledo

PROBLEM. Professional health science programs (nursing, pharmacy, PA, MD) are high pressure and high stakes, which increase mental stress on students. The objective of the program described in this poster was to provide convenient, quiet, low-cost stress reduction activities. The library’s facility limits group activities, so library staff explored a variety of options for individual activities. Limited staff and financial support from the institution was another constraint. INTERVENTION. Tables were added to an area near the library’s primary study areas for convenient access that also requires students to get up from their study tables. Activities included jigsaw puzzles, coloring pages, puzzle pages, and, during exam weeks, origami. RESULTS/OUTCOMES. Our primary outcome measure is student engagement as measured by usage: activity sheet use, speed of completion of jigsaw puzzles, direct suggestions from students, and passing of notes between students and staff at the activity tables. Future planned evaluation includes asking students whether and how the activities help them manage stress. SIGNIFICANCE. This program demonstrates that providing individual stress reduction activities, convenient to student study areas, is possible on a budget. Given national concerns about college student mental health, this is a small way for the library to help.

Emma Goetting has worked at the Mulford Health Science Library since 2021. She has extensive experience working with patrons in both academic and public libraries and has taken the lead with student engagement activities. Beyond our stress-free zone, her student engagement activities include coordinating National Library Week activities and dressing our skeleton for the seasons.

Daisy Caruso has worked at the Mulford Health Science Library since 2019, when she began working as a student circulation assistant. In addition to developing ideas for student engagement, she also manages the library’s social media accounts. In this role, she engages students by coordinating campaigns to highlight important individuals in health care for heritage months.

Jolene Miller has been at the Mulford Health Science Library since 1995. She is excited about the variety of student engagement strategies that library staff have been creating and implementing. Her research interests include how health science librarians engage in reflective practice and the role of emotion regulation in library administration.

Keywords: student engagement, stress reduction, programming on a budget

Tags: PROMIG, STEMIG, SSIG

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Building Assessment into the Library Strategic Plan

Katy Mathuews & Ryan Spellman - Ohio University Libraries

Strategic planning is a valuable method to guide library colleagues to achieve shared goals. Building assessment into the strategic planning process early on enables the development of approachable and achievable strategic initiatives. This is particularly salient as academic libraries work to improve their services and resources, show their value to the university, and support accreditation activities. The poster will communicate techniques for authoring actionable initiatives that lay the foundation for assessment. Further, the poster will demonstrate establishing measurable outcomes for the initiatives and why doing so is critical to a strategic plan’s implementation. The poster will also include a template to organize and track assessment of strategic initiatives.

Katy B. Mathuews, PhD, is the senior director of administration at Ohio University Libraries in Athens, OH. She holds degrees in business administration, economics, library and information science, and higher education administration. Mathuews served on the Academic Library Association of Ohio's executive board and the Portsmouth Public Library board of trustees in Portsmouth, OH.

Ryan A. Spellman is a library support specialist in the User Services Department at Ohio University Libraries' Alden Library. He has a Master of Library and Information Science from Kent State University and a Bachelor of Science in Communication from Ohio University. Prior to his academic library career, Ryan spent 14 years working in a public library setting. His time in both public and academic libraries has kept him deeply involved with an array of user-centered library services.

Keywords: assessment, strategic planning, strategic plans, measurable goals

Tags: AIG, C2YCLIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

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So you want to be an ER Librarian: Analyzing MLIS course description using qualitative methods to determine how ER librarianship is being supported

Cara Calabrese - Miami University

Technical Services (TS) has had a long standing place in the education of new librarians. Cataloging is one of the core classes for many MLIS programs, but TS encompasses a wide range of skills and areas of expertise. Unfortunately many outside of Technical Services are not as familiar with what we do and Electronic Resources (ER), specifically, was not well represented in course offerings either. I spend much of my current time as a librarian, but also my time as a student explaining what TS does to colleagues and fellow classmates. When I graduated in 2015, every ER related posting seemed to require 3-5 years of experience, but how was I to reach that level when there were no courses in library school focusing on electronic resource management or associated tasks. With electronic resources eating up the majority of materials budgets, we should be exploring how the next generation of ER professionals are being prepared to succeed. This poster will showcase the findings and method from a qualitative analysis of the top 10 highest enrolled MLIS programs course catalog as compared to the NASIG Core Competencies for ER Librarians. It will also share next steps for this research.

Cara Calabrese is the Acquisitions & Access Librarian at Miami University Libraries. She received her MLIS from Florida State University in 2015 and began her librarian career as a Resident Librarian in Technical Services. She has worked in various areas of Technical Services, but recently has focused on acquisitions and electronic resources. She currently serves as the Chair of the ALA Core Budget and Finance Committee, and Technical Services and Systems Committee.

Keywords: Electronic Resources, MLIS curriculum, Research, Students

Tags: TEDSIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

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Evaluating Library Services: Building Capacity for Critical Self-Assessment Using Appreciative Survey Design

Andrew Whitis, OhioNet & Lisa Crumit-Hancock, Defiance College

A small college conducted a comprehensive library program evaluation as part of the parent institution’s on-going assessment activities in the 2021-22 academic year. Based on the program evaluation, the library promoted an existing para-professional (new title and salary increase) and hired a new part-time public service para-professional. Two surveys will be administered during the 2023-24 academic year as part of the library’s focus on continued critical self-assessment. The library will use appreciative survey design to gather insights from students and faculty. This poster will help attendees understand the benefits of on-going program evaluation for critical self-assessment and the use of appreciative survey design to gather user insights.

Andrew Whitis serves as Director of Financial Operations and a Strategist at OhioNet with over 18 years of experience working in Ohio academic libraries. As a Strategist for OhioNet, Andrew facilitates strategic planning, trend exploration, and program evaluation.

Lisa Crumit-Hancock serves as Assistant Dean of Student Services at Defiance College with over 30 years of experience teaching and working at Ohio institutions of higher education. As Assistant Dean of Student Services, Lisa has provided leadership for Defiance College’s Pilgrim Library since 2011.

Keywords: Program evaluation, appreciative survey design

Tags: AIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

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Yamas in IL Instruction: Applying Yogic Theory to Find Balance Beyond the Mat

Dylan Juhl - Western Michigan University

To decolonize our patterns and behaviors in information literacy instruction, we must look for models of ways of knowing beyond the typical Western canon. Most people are familiar with yoga as a form of exercise, but the physical postures are just one small aspect of a way of being meant to bring balance to your mind, body, and spirit. Yoga is a darśana, a school of Indian philosophy meaning “to see.” The Yamas are five philosophical teachings that make up the first limb of the eight-limbed path of yoga. The Yamas provide guidance on how to interact with the external world i.e. how to interact with external information. As educators who shape students’ views of how they interact with information, we are perfectly positioned to apply the Yamas to our information literacy instruction.

This poster will define each of the five Yamas (ahimsa, satya, asteya, brahmacharya, and aparigraha); briefly explain the deeper meanings by drawing on the work of Pantanjali, author of the first yogic text, and other yoga philosophers; show visualizations of the connections between each Yama for ease of comprehension; and provide examples of how to incorporate each Yama into information literacy instruction.

Dylan Juhl is the Humanities Librarian at Western Michigan University. Their research interests include visualizing research, Yogic philosophy in education and understanding information, and YouTube musicians marketing and branding.

Keywords: yogic philosophy, external information, ways of knowing

Tags: IIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

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EXPLORE: Flipping a Traditional Needs Assessment to an Opportunity Exploration to Discover Our Calling

Nancy Kirkpatrick & Michelle Bradley - OhioNet

This poster highlights how we reframed a traditional method to explore how library support organizations can best support libraries operating in a pandemic-altered world. We cocreated the EXPLORE model, which utilizes the methods of Appreciative Inquiry and Human Centered Design, to flip the traditional “needs assessment” which looks for the “deficit gaps” to an “opportunity exploration” which builds on the “abundance gap.” Using this model, we engaged librarians from multi-types of libraries in a full day Exploration Summit to discover “What are libraries calling for Library support organizations to be?” Libraries from different types, sizes, and geographic regions were connected through paired interviews, small group discussions, and co-created solutions. Libraries were then inspired to explore opportunities in their own communities and ask, “What are communities calling for libraries to be?” This poster will present the difference between a traditional needs assessment and an opportunity exploration and will layout each step in the EXPLORE model and how it can be used by libraries and library support organizations to explore the new opportunities that are present in the pandemic-altered world. Additionally, the poster will include a QR code to access the final report and findings of our own exploration.

Nancy S. Kirkpatrick is the Executive Director & CEO of OhioNet. She practiced non-profit law and advocacy before entering the library space. She is certified in Human Centered Design and Creating Workplace Wellbeing, and gets really excited talking about many aspects of leadership – including leading consciously, collaboratively, and creating organizations where people love to work. An ALA Spectrum Scholar, she holds an MS in Library and Information Science from the University of Illinois, a JD from the University of Richmond, and a BA in Journalism from Drake University. Read more at the Director's Desk (https://www.ohionet.org/blog/category/directors-desk).

Michelle Bradley, Director of Consulting Services at OhioNet, is a certified Conversations Worth Having Trainer as well as a certified Appreciative Inquiry Facilitator. She holds a Certificate in Creating Positive Change from the Change Lab, as well as a Certificate in Creating Wellbeing and PERMAH Survey Accreditation from the Wellbeing Lab, and is a Certified Practitioner and Facilitator of Human Centered Design from LUMA. She holds a Master of Library Science from Indiana University, a Graduate Certificate in Public Management from Indiana University, and a B.A. in Advertising from Purdue University.

Keywords: needs assessment, exploration, appreciative inquiry, deficit gaps, abundance gaps

Tags: AIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

2:10 - Digging for Buried Treasure: Making Streaming Media Discoverable

Lily Wiest – Wayne State University

As students and faculty are adapting to the methods of hybrid learning, the demand for engaging, accessible asynchronous content is increasing. Faculty want to know how to use streaming media in their courses; students want to know where they can watch and listen to content for free. As librarians rush to meet these needs, they are stymied by a lack of content discoverability. Many library databases already index streaming media content, but much of it is buried in the interface rather than gathered into accessible collections. This project sought to take advantage of the breadth of library-subscribed streaming media content, using deep linking practices to make such content discoverable for educational use. As a complex academic library serving a large R1 campus community, the library system subscribes to hundreds of e-resources. This project began with a systematic review of each of the 500 databases linked on the library website for streaming media content. Mining these resources resulted in 200 unique links to streaming media content, which were then organized to create the final product of this effort: a one-stop-shop Streaming Media research guide providing the university community with immediate access to video and podcast content.

Lily Wiest is a graduate student earning her Master of Library and Information Science degree at Wayne State University. She holds a graduate assistantship focused on instruction under the supervision of WSU’s Student Success librarian. With a prior professional background in non-profits and education, she aims to become a public librarian specializing in youth services.

Keywords: streaming media, libguides, research guides, content discoverability

Tags: IIG, TEDSIG

2:20 - Engaging the Disengaged: Engaging Students with Library/Research Anxiety While Building Up Their Research Skills and Information Literacy

Aaron Greene – Lakeland Community College

Barriers to full research capabilities for students are a common issue that is encountered in community colleges. Whether it is because of time constraints or research anxiety, students may encounter and self-impose their own barriers when it comes to learning in 1-1 or group information literacy sessions and engaging with other students or librarians. The presentation will explore how librarians can work with students who have developed library and research anxiety and learn how to engage with disengaged students who feel they do not want or cannot learn strong information literacy techniques. This will primarily be a review of material involving efforts to work with students who have issues with engaging with information literacy and methods used to help students overcome library and research anxiety and engage with the academic library.

Aaron Greene is a Reference and Instruction Librarian at Lakeland Community College. He has presented previously at ALAO and ACRL.

Keywords: Information access, academia, Barriers, OhioLink, E-books, print books, articles, scholarly articles, popular magazines, engagement, disengagement, library anxiey, research anxiety, information literacy classes

Tags: C2YCLIG, IIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

2:30 - Roll for Initiative: using role-playing games in library instruction

Stephanie D. Founds – The Ohio State University

Engaging students in information literacy instruction and making the content understandable and enjoyable are known challenges but are also some of the fundamental goals for library instruction, particularly for first year students. In this lightning talk, the presenter will discuss the creation of a role-playing game for information literacy instruction and library orientation for first year students. This session, one of a series of library-related offerings to a campus-wide first year experience program, combines all the fun of gamifying library instruction using the growing popularity of role-playing games such as Dungeons & Dragons and featured in award-winning television shows like Stranger Things. The presenter will briefly discuss the development and design of the session, challenges encountered with this instruction method, and reflect on the effectiveness of this format of instruction.

Stephanie D. Founds (she/her) is the First Year Experience Specialist at The Ohio State University Libraries. In her role she works with undergraduate students primarily in their first year, orienting them to the libraries and teaching about information literacy.

Keywords: role-playing games, instruction, orientation, gamification, first year experience, information literacy

2:40 - Teaching with Equity, Accessibility and Care: Pandemic Lessons Applied in the “New Normal” Library Classroom

Leah Morin – Michigan State University

During our time teaching library instruction sessions online during a pandemic, we necessarily applied pedagogies of equity, accessibility and care. Now we must remember the lessons we learned and find creative ways to recreate them in the in-person classroom. Relying on concepts of trauma-informed pedagogy, universal design for learning, and feminist ethic of care, this lightning talk will share practical tips for making the library classroom of the “new normal” better than ever before.

As an Information Literacy Librarian, Leah Morin primarily provides instruction to first-year writing students. She aims to affirm the knowledge students bring with them to college and demystify the academic research experience. Her research interests revolve around the feminist ethic of care and incorporating emergent strategy concepts in teaching, topics on which she has published and presented. Leah received her BA in English from Michigan State University and her MLIS from Wayne State University, and has been a librarian at MSU for five years.

Keywords: instruction, equity, accessibility, equity, trauma-informed pedagogy, ethic of care, universal design for learning

Tags: C2YCLIG, IIG

2:50 - Using the ADDIE Model to Redesign LibGuides

Lynn Warner – University of Cincinnati

LibGuides are an essential resource, especially for nursing students, who often have significant research needs. Upon starting a new role as a Health Sciences Librarian at a large university with high research activity, it became apparent to the author that the Nursing LibGuide, while heavily used as a portal to library resources, had become unwieldy, difficult to navigate, and full of unused information. This presentation will describe the process of utilizing the ADDIE (Analyze, Design, Develop, Implement, and Evaluate) instructional design model to create streamlined, efficient new resources with student use in mind.

Lynn C. Warner, MSLS, is Research and Health Sciences Librarian at the University of Cincinnati. She is liaison librarian for the College of Nursing and the College of Allied Heath Sciences. Lynn is committed to supporting students in their research and information literacy needs. She has a MSLS from the University of Kentucky.

Keywords: LibGuide, ADDIE Model, best practices, redesign

Tags: C2YCLIG, DLIG, IIG

Frank J. Bove & Carla Sarratt – University of Mount Union

Matt Polcyn & Michael Dziabiak – OhioNET

As institutional awareness rises for issues of diversity, equity, and inclusion (DEI), the library of a small liberal arts university questioned the wisdom of maintaining a classification system so rooted in the racial, religious, and gender biases of its creator, Melvil Dewey. This case study will present the reasoning for committing a collection of over 237,000 physical volumes to pivot away from Dewey Decimal Classification (DDC) towards adopting Library of Congress Classification (LCC). Evaluation methods and workflows discussed will include the preliminary deep deselection (weeding) opportunity to better right-size the collection and how the library leveraged discarded material in sustainable ways for the institution and others. The processes of the conversion from DDC to LCC presented will explore the collaboration between the library and OhioNET with a special focus on the automated scripts developed for the project and the workflows used to implement the collection’s conversion from the system to the shelf.

Learning Outcomes:

• By the end of the presentation, an attendee will be able to discuss the difficulties Dewey presents when classifying collections.
• By the end of the presentation, an attendee will be able to analyze their collection for use in preparation for a shallow or deep deselection.
• By the end of the presentation, an attendee will be able to adapt reclassification workflow scenarios to their institution.

Frank J. Bove is the Technical Services Librarian at the University of Mount Union Libraries. He collaborates with staff and consortium partners (OPAL, OhioNET, and OhioLINK) to coordinate the cataloging records and access points to print and electronic materials in the UMU Libraries’ collections. Frank coordinates the acquisition workflows as well as the maintenance, analysis, and health of the collections, while also contributing to the UMU Libraries reference and instruction services. Frank’s professional interests revolve around the review and evaluation of electronic resource management and access systems (ERAMS), the lifecycle of electronic resources, and the user experience of accessing information.

Carla Sarratt earned a Master of Library Science from North Carolina Central University and a Bachelor of Arts degree in psychology and English from Wittenberg University. She is currently the Director of Libraries at the University of Mount Union. Previously she was the director of the Langston Hughes Memorial Library at Lincoln University in Pennsylvania and a librarian with New Hanover County Public Library and the African American Cultural Center Library at NC State University.

Matt Polcyn is currently the Director of Technology Services at OhioNet, where he leads the team that supports the Ohio Private Academic Libraries (OPAL) consortium. During his twenty-two year tenure at OhioNet, he has coordinated the migration of more than ten libraries from their previous library management systems to the OPAL systems, in addition to managing various of new system implementations.

Michael Dziabiak is the Library Systems Administrator at OhioNet where he helps to maintain and implement the various technology services and systems that support the organization’s members. Prior to his time at OhioNet, he served as cataloging librarian in both public and academic libraries.

Keywords: Dewey Decimal Classification, Library of Congress Classification, technical services, cataloging, DEI, collaboration, systems

Tags: AIG, CMIG, TEDSIG

Ken Irwin, Alia Levar Wegner, Jacky Johnson & Jerry Yarnetsky – Miami University

What can your university archives tell you about the history of racial justice and injustice at your institution? What stories do your alumni tell? Our library at a predominately white institution led a year-long project to identify and share stories, documents, and histories related to students, faculty, and staff of color. The result is Lived Experiences, an online collaborative storytelling project that chronicles the history of racial dynamics at our institution. Our presentation will discuss how the university libraries created this diversity-focused website to showcase people’s stories. We will address curatorial, design, and technical aspects of the project. We will also offer suggestions for how other institutions can pursue similar efforts.

Some of the challenges we will address include: the process of negotiating support for the project from university administration, the resources and skill sets needed to complete the project, the technical infrastructure needed to support the project, designing with people-focused storytelling in mind, and the collaboration between digital collections and the web team needed to create the complex, scalable data structure that power the website.

Attendees will learn how we succeeded in securing support for the project and how they can champion similar efforts at their own institutions.

Learning Outcomes - Attendees will be able to:

• identify the partners and resources needed to support a collaborative projects that reckon with challenging institutional histories
• articulate several design considerations that support diversity-focused storytelling
• describe a customizable data back-end that can support digital scholarship and collaborative projects.

Ken Irwin is a Web Services Librarian at Miami University. He is interested in developing open-source solutions to solve challenging library issues and to make the most of our resources. His projects have included a personalized research dashboard, tools for managing and analyzing the use of library collections, a mechanism for "checking out" software licenses, and a game to improve students’ skills at understanding book and journal citations.

Alia Levar Wegner is the Digital Collections Librarian at the Walter Havighurst Special Collections and University Archives at Miami University, Ohio. Her responsibilities include coordinating the digitization of special collections materials, developing digital collections, and consulting on digital humanities projects. Wegner holds a bachelor’s degree in History from Clemson University, a MS in Information from Florida State University, and a MSc in Book History and Material Cultures from the University of Edinburgh.

Jacky Johnson is the University Archivist at Miami University. She led the collaboration on the Lived Experience Project with other colleagues.

Jerry Yarnetsky is a web services librarian at Miami University where he focuses on user experience, information architecture, and accessibility. He also regularly teaches a course on interaction design and development at Miami. He’s previously worked as a librarian and interim library director at Montgomery County (Pa.) Community College and is a former newspaper journalist/editor.

Keywords: archives, digital collections, digital scholarship, content management, institutional histories, diversity and inclusion

Tags: SCAIG, TEDSIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

Andrew Whitis, OhioNET, Dana Knott, Columbus State Community College & Michelle Bradley, OhioNET

A community college piloted a new model for strategic planning. The new model, rooted in Appreciative Inquiry and using principles of Human-Centered Design, benefits from an approach that includes a broad array of stakeholder voices. Using in-person and on-line interviews, this process explored best experiences with the library and ideas and wishes for the future in a pandemic altered world. By using snapshots of stakeholder input, along with the whole library staff dialogue during a day long planning summit, strategic themes emerged as if hundreds of stakeholders were actively involved in the planning process. Attendees will experience how to use snapshots to identify themes. The outcome from using this new strategic planning model culminated in a tangible plan with key strategic priorities, goals, and activities grounded by the library’s values.

Learning Outcomes:

• Attendees will be able to theme appreciative interview snapshots in order to include a wide range of diverse stakeholders in the strategic planning process.

Andrew Whitis serves as Director of Financial Operations and a Strategist at OhioNet with over 18 years of experience working in Ohio academic libraries. As a Strategist for OhioNet, Andrew facilitates strategic planning, trend exploration, and program evaluation.

Dr. Dana Knott serves as Director of Libraries at Columbus State Community College with over 25 years of experience in academia.

Michelle Bradley serves as Director of Consulting Services at OhioNet with over 20 years in public and academic library administration and management. As the Director of Consulting Services for OhioNet, she presents, trains, and facilitates in strategic planning, community engagement, wellbeing, positive change, communication, and leadership.

Keywords: Strategic planning, appreciative inquiry, stakeholder inclusion

Tags: AIG

Jennifer Nyiri – The Ohio State University

At our institution, we have 17 undergraduate student staff who completed 745 chat interactions during Spring 2023. One of my strategic goals is to create a sustainable and meaningful method of providing formative feedback on students’ chat reference work. To do so I developed a quality control team of 3 students, organized on Microsoft Teams, who review two chats for each of our 17 student employees using a rubric every two weeks. The rubric was modified for student use and based off a chat rubric titled “Evaluation Rubric for Peer Transcript Analysis” created by Linda Rich and Vera Lux of Bowling Green State University. Based on the graded rubrics as well as my own feedback typically involving additional resources and instructional strategies, I send each student a Teams message including the link to the transcript for reference, specific feedback on what was done and came across well, and suggestions for other options to be considered.

Learning Outcomes:

• Attendees will examine their library’s reference practices to identify opportunities to implement formative feedback practices.

Jennifer Nyiri, Ask Us Coordinator at The Ohio State University Libraries is responsible for the planning, delivery, assessment, and promotion of reference services in Thompson Library. She supervises a team of approximately 17 undergraduate student employees, collaborating with library faculty and staff to further The Ohio State University’s mission of innovative research, service, and learning in alignment with the Libraries’ values of equity, diversity, accessibility, and inclusivity.

Keywords: formative feedback, student employees, sustainable work practices, continuous improvement

Tags: AIG, SSIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

Heather K. Maloney & Michelle McKinney – University of Cincinnati, Blue Ash College

As work environments are increasingly hybrid, the integration of collaborative technology tools with more seamless workflows can be a game changer for library operations and project management, significantly reducing email overload in the process. Our library team has been using collaborative technology tools for over 15 years and transitioned to the Microsoft 365 Suite in 2019. Our intentional and well-planned transition to MS 365 was integral in our uninterrupted shift to virtual work at the onset of the COVID-19 pandemic and makes our current hybrid work environment possible and highly productive. While these types of collaboration tools are here to stay, email continues to be an important part of the collaborative work environment. In this session, we will demonstrate how to find balance between new and existing technologies, how to leverage these tools to create or enhance a culture of collaboration, and how to meet the challenges that new technologies bring to organizational workflows. We also outline how we manage daily activities across functional library areas and projects of all types including planning and implementation of new in-person and virtual services. Our framework will showcase scalability and transferability to accommodate different types of technologies and working group structures.

Learning Outcomes - After participating in this session, attendees will be able to:

• Recognize use case scenarios for Microsoft 365 Suite tools or comparable collaborative technology tools in their library.
• Implement workflows and project management techniques using Microsoft 365 Suite tools or comparable collaborative technologies to increase efficiency, productivity, and innovation with their library groups or teams.

Heather Maloney (she/her) is the Library Director at the University of Cincinnati's Blue Ash College Library. Heather earned an A.A. in Liberal Arts and B.A. in English and Comparative Literature from the University of Cincinnati and a M.S. in Library Science from the University of Kentucky. In addition to providing oversight of, and participating in, library operations, services and support, Heather provides strategic and budgetary leadership for the UCBA Library.

Michelle McKinney (she/her) is the Reference and Web Services Librarian at the University of Cincinnati’s Blue Ash College Library. Michelle earned a B.S. in Communications from Ohio University and a M.A. in Library and Information Science from the University of South Florida. Current responsibilities include Research Services, Web site management, web marketing and Collection Management for the Biology, Chemistry, Math-Physics-Computer Science, and Veterinary Technology departments. She manages the library's web spaces and helps to oversee the implementation of new technology for the library.

Keywords: Collaboration; technology; hybrid; project management; organizational workflows

Tags: AIG, C2YCLIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

Laura D'Amato, Dr. Rachelle Kristof Hippler & Sara Wichtendahl – Baldwin Wallace University

People enter physical spaces and need assistance finding their destinations. Within academic libraries, the signage may be outdated, and aspects of wayfinding are frequently overlooked. Apps on smartphones help people navigate to a place. Is it possible to design something that will allow better navigation within the physical environment as well?

We will present the results of a collaborative project between the library, Computer Science Department, and Digital Media & Design: Graphic Design program to improve wayfinding within the library. The results of a UX study involving eye-tracking glasses, along with a wayfinding audit, resulted in a student-designed kiosk for wayfinding within the library as well as improved signage throughout the building.

This project gave real-world experience to students with actionable results for improving wayfinding within the library. As you evaluate your library’s physical environment or consider planning for a renovation or new facility, ask yourself what role wayfinding has within the navigation of the building and what changes you can make to assist patrons as they navigate your physical spaces. At the end of the session, you will be inspired to critically assess your building in order to improve wayfinding for your patrons.

Learning Outcomes:

• Audience members will critically assess the wayfinding/signage in their libraries in order to make recommendations for improving wayfinding/signage for their library users.

Laura D’Amato is the Access Services Librarian at Baldwin Wallace University’s Ritter Library. In her current role, her primary function is to ensure patrons obtain the materials they require. She began her career as a school library media specialist. Laura is an alumna of Baldwin Wallace and earned her MLS from Kent State University in 1997.

Rachelle Kristof Hippler is an associate professor of software engineering and director of the UX Research Lab. She partners with local companies in the booming Cleveland tech scene to provide real-world, practical experiences to students and prepare them for their careers. Dr. Hippler is a graduate of Bowling Green State University.

Sara Wichtendahl is the Director of Hive Design Group and an adjunct professor at Baldwin Wallace University. She has an M.F.A. in Graphic Design from Iowa State University and a B.A. in Studio Art and Communication Design from Wartburg College. As a professional designer, she has worked on accounts for Target, Wal-Mart, Michaels, JoAnn Fabrics, Starbucks, A.C. Moore, and Aldi.

Keywords: User experience (UX), wayfinding, collaborative, student-led experience, graphic design

Tags: AIG, PROMIG

Mandi Goodsett – Cleveland State University

Combating the spread of misinformation is a struggle that has inspired considerable research in the fields of psychology, education, political science, and information science, among others. This research has found that “prebunking” or “inoculation” techniques — strategies that reduce the acceptance of misinformation before one has encountered it — have had considerable success. However, there is little evidence that librarians are deliberately employing inoculation techniques in their information literacy instruction. This presentation describes a quasi-experimental study to determine the effect of prebunking techniques used in library instruction – specifically through an interactive team game called Chaos Creator. Attendees will learn about misinformation inoculation, discuss the challenges of teaching college students about misinformation persuasion techniques, and have the opportunity to try the Chaos Creator game.

Learning Outcomes - Attendees will be able to:

• Recognize the value of misinformation inoculation as a concept for information literacy instruction in order to improve their approach to teaching source evaluation.
• Design information literacy instruction that uses misinformation inoculation tactics in order to help students recognize misinformation persuasion techniques.

Mandi Goodsett is the Performing Arts & Humanities Librarian, as well as the OER & Copyright Advisor, at Cleveland State University. She has served as the ALAO Instruction Interest Group Co-Chair and is active in ALA’s Library Instruction Roundtable and ACRL’s Instruction Section. Mandi is passionate about improving library instruction through reflection, critical thinking, and open educational practices.

Keywords: Information literacy, misinformation, instruction, gamification

Tags: AIG, IIG

Kathie Mason – Eastern Michigan University

Academic libraries make commitments to developing services and collections that reflect and support our diverse communities, often through the adoption of a Diversity, Equity and Inclusion (DEI) statement or similar document. Some libraries have well-developed plans to turn their commitments into meaningful action while other libraries continue to explore how to best proceed. Getting started can be challenging, particularly with projects that aim to diversify collections, improve metadata, or identify acquisition practices that limit the voices we hear. This presentation will address these challenges, identifying specific opportunities and offering high-impact suggestions for getting started and strategies for developing a longer-term plan of action.

Learning Outcomes - Participants will be able to:

• Identify opportunities to assess their collections, catalogs, and/or practices
• Plan a short-term project to assess their collections, catalogs, and/or practices

Kathie Mason is the Collections Librarian at Eastern Michigan University. She previously served as Digital Resources Librarian at Central Michigan University and Information Delivery Services Librarian at Old Dominion University in Norfolk, VA. Her professional interests include intra-library communication, technical services workflows, collaborative collections and resource sharing, and collection assessment. She earned a BGS and MLS from Indiana University. In her free time, she enjoys looking for cool and unusual things at flea markets and secondhand shops.

Keywords: diversity, equity and inclusion (DEI), planning

Tags: AIG, CMIG, TEDSIG

Yuimi Hlasten – Denison University

Join me in concluding my three-part research series, which began with the NISO Panel discussion in February, "Understanding the Value of Open-Access Usage Information." This series has led to an upcoming manuscript titled "Open Access and COUNTER Usage: Assessing the Impact of Hybrid OA at a Private Liberal Arts College," and now, it is reaching its final destination this fall: ALAO 2023.

In the final stage of this OA usage series, I will share three years of Denison's e-resource and OA usage patterns, together with insights freshly gained from our April survey on student online resource habits.

Key Questions to Explore:

• Is Open Access (OA) undermining library subscriptions?
• Is the digital age sounding the death knell for academic libraries?

Presentation Highlights:

• Claim Your Own Data: Collect your institution's usage data, in the way you want, bypassing third-party collectors, with the prowess of SUSHI API and Google Spreadsheet. Plus, get the latest scoop on COUNTER 5.1.
• Decode OA Usage: See the interplay between subscribed e-journal articles and OA journal articles, with both dominated by mega-journal publishers.
• Hear Our Students' Voice: Our April survey debunked myths, revealing that 50% start their research right at the library's discovery layer. The survey also revealed Denison student's learning habits outside of the library, including the use of ChatGPT.

What You'll Take Away:

• COUNTER usage collection via SUSHI API.
• Students' learning habits and non-library service usage habits
• Insights into the dominance of mega-journals in OA content, overshadowing diverse publishers.

Yuimi Hlasten is the E-Resources and Scholarly Communication Librarian at Denison University. She troubleshoots E-resources access problems, maintains Database A-Z, and also handles Denison Digital Commons faculty collection. She is the Japanese translator for the COUNTER R 5.1 Friendly Guides.

Keywords: COUNTER usage; OA; correlation analysis; student learning behavior

Tags: TEDSIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

Jane Hammons & Sheila Craft-Morgan – The Ohio State University

The Framework for Information Literacy for Higher Education characterizes scholarship as conversation. But what happens when scholars of certain groups are left out of the conversation? Citation bias is one example of the inherent biases in scholarly metrics (ACRL 2019). This type of bias occurs when an author cites or does not cite a source “for reasons other than its relevance and quality” such as gender, race, ethnicity, or nationality (Ray et al. 2022). In contrast, “citational justice” or “inclusive citation” are aimed at addressing the “inequalities in citational practices.” (Kwon, 2022).

In this presentation, two librarians from a large public research institution will discuss the concepts of “inclusive citation” and “citational justice,” share their experiences with integrating knowledge of this concept into their work and provide practical strategies for incorporating an emphasis on inclusive citation into research and teaching practices. Participants will leave with a greater awareness of citation bias and inclusive citation as a relevant area of concern for librarians.

Learning Outcomes:

• Develop greater awareness of the concepts of “citation bias” “inclusive citation” or “citational justice” and its relevance to librarians
• Identify practices and actions that support inclusive citation and counter citation bias

Jane Hammons is an assistant professor and the Teaching & Learning Engagement Librarian at The Ohio State University. Her work focuses on supporting the integration of information literacy into the curriculum through instructor development.

Sheila Craft-Morgan is the Research Impact Librarian and an Assistant Professor at Ohio State University. She leads the development of systematic, scalable approaches that support scholarly research impact within the research lifecycle. She also supports faculty, staff and students in managing, communicating and promoting the impact of their scholarly work.

Keywords: citation bias; inclusive citations; citational justice

Tags: IIG, SCIG, Other Interests: Library administration/supervision, diversity, consortia, emerging technologies, reference

The Academic Library Association of Ohio (ALAO) is a chapter of the Association of College and Research Libraries (ACRL). ALAO exists to develop, promote, and improve library and information services in Ohio’s higher education community, to advance the interests of academic librarianship and the personnel of academic libraries, and to provide leadership and advocacy for the educational and policy concerns of the academic library community in Ohio.

The conference planners seek to create a space for respectful dialogue and debate about critical issues. Upon registration, attendees will be asked to review and accept a list of community agreements. Conference planners will actively strive to create spaces in which multiple perspectives can be heard and no one voice dominates. We welcome any and all suggestions that will make this a safe and productive space for all. Please contact Mark Eddy, the program chair, at president@alaoweb.org.