Conference Program
President's Program | Session 1 | Session 2 | Session 3 | Session 4 | Poster Sessions
- Registration: 8:00 a.m. - 9:00 a.m.
- Location: Lobby
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- Breakfast Meet & Greet / Business Meeting: 8:00 a.m. - 9:00 a.m.
- Location: Ballroom D
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- The President's Program: 9:00 a.m. - 10:00 a.m.
- Location: Ballroom D
- Speaker: David Carr
Overview: Librarians love to be connected and hate to be disconnected: we are wired to be wired. We want effective lines of agency between librarians and users; efficient partnerships within and between institutions; most of all, we want limitless information at our fingertips. Useful connections deepen the user and lead toward complexity. But a connected cognitive life has conditions: wholeness, continuity, stability; and the connection must have value to both librarian and user. A connection an inquiry should be logical, timely and clear. But, like most of the world, librarians tend to confound wiring with connection, and mistake connection for communication. What happens when connections are unfriendly, dysfunctional, unimaginative, or hidden? My talk will suggest that electronic records, databases, or links to another collection are not encounters with knowledge, nor moments of change or insight – and perhaps not even connections -- unless human contexts are present.
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Session 1: 10:10 a.m. - 11:00 a.m.
- Creating New Connections: Ohio University's Faculty Commons
- Location: Franklin 1
- Speakers: Jan Maxwell (Ohio University); Jack Hedge (Design Group)
Overview: Patterned after the Ohio University Libraries’ highly successful student-focused Learning Commons, the Faculty Commons brings key offices that support faculty teaching, research, and service together in a highly visible and convenient location within Alden Library. This program will explore the collaborative process through which librarians worked with faculty and architects to design the facility, as well as the continuing development of the Faculty Commons concept over the first year of its operation.
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- PANEL SESSION: Further Discussion with David Carr
- Location: Franklin 2
- Speaker:
Overview:
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- When an Affirmative Action Officer is Not Enough
- Location: Franklin 3
- Speaker: Beverly I. McDonald (The Ohio State University)
Overview: Diversity at Ohio State University Libraries starts by having an affirmative action officer on search committees. Other things that we do include having a very active Libraries' Diversity Committee, having a two-year residency program, sponsoring presentations inside and outside the Libraries and going to workshops and seminars on diversity then sharing the information with our staff. We also have a web site that lists committee members and has minutes, annual reports and resources.
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- Evidence-Based Bridge Building: K-16 Partnerships for First-Year Student Successes
- Location: Hamilton 1
- Speakers: Megan Oakleaf (Syracuse University); Patricia Owen (Eastwood Local Schools)
Overview: What information literacy skills do first-year students need to succeed? This presentation 1) shares evidence-based research results that identify the information literacy skills first-semester, first-year students are required to perform to complete course assignments, 2) describes a step-by-step method for applying the research at your institution, and 3) outlines a process for collaboration with school media specialists to ensure that entering students come prepared to meet the rigors of first-year college research assignments.
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- Peace Resource Collection: Another Link in the Campus Connection
- Location: Hamilton 2
- Speaker: James Boland (Wilmington College)
Overview:
Special university collections and centers provide unique resources that support research and diverse interests and showcase significant donations. These centers and collections complement and expand the library’s resources. Wilmington College’s Peace Resource Center (PRC) was established in August, 1975 with the formal presentation to the College by Barbara Reynolds, a Quaker peace activist, of her Hiroshima/Nagasaki Memorial Collection. It “exists as one of the major ways to implement the peacemaking and reconciliation elements in the Mission Statement of the College” and includes a wealth of information on peace and justice that circulates locally and throughout the country. During this session, Dr. James Boland, the PRC’s Director, will highlight the center’s history, collection and special programs and services, especially those that support future educators. Discover the value these institutional gems offer to our patrons.
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- Embedding Librarians with Course Management Systems
- Location: Ballroom C
- Speakers: Robert Zai III & Mary Todd Chesnut (Northern Kentucky University)
Overview: Starting the fall semester of 2007, the instructional librarians of Northern Kentucky University's W. Frank Steely Library began a pilot program with the charge of assessing the value and challenges of embedding faculty librarians within 10 Blackboard courses. The pilot sought to enhance traditional and distance information literacy instruction through post-instruction learning opportunities, using Blackboard’s discussion boards as forums to answer questions, post resources, and expand on concepts covered within instruction.
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Session 2: 11:00 a.m. - noon
- The Big Read Grant: Collaboration between K-12, Academic Libraries, and the Community
- Location: Franklin 1
- Speakers: Tami Ellis (Bright Local Schools); Louis Mays (Southern State Community College)
Overview: Collaboration with K-12 schools is essential when meeting several of the goals of the University System of Ohio. Academic libraries can play a major role in this collaboration by participating in the Big Read grant program from the National Endowment for the Humanities. The application is easy to do and the outcome is both fun and rewarding.
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- The Missing Link: Writing Centers in Academic Libraries
- Location: Franklin 2
- Speaker: Lisa Santucci (Miami University)
Overview: In October 2007 the Center for Writing Excellence opened its Writing Center for students inside Miami University Libraries’ main library and prominently placed on the main floor along with the research/information desk, IT support, multimedia facility and circulation. This presentation will include the history and creation of the writing center along with the growing pains that occur with any new relationship.
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- Uncorking the Varietals: Social Tagging, Folksonomies & Controlled Vocabularies
- Location: Franklin 3
- Speaker: Margaret Maurer (Kent State University)
Overview: Libraries’ traditional resource discovery tools are professionally designed, mediated, and controlled. Social tagging and folksonomies are dynamic categorization systems that require little or no professional mediation. Are these two approaches destined to compete or do they really compliment and enhance each other? What are their roles in the library catalog and on the Internet? Can they function collaboratively?
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- What's Certification Have to Do With Me? Am I Missing Something?
- Location: Hamilton 1
- Speaker: Jenifer Grady (American Library Association - Allied Professional Association)
Overview: Voluntary certification through the Library Support Staff Certification Program (LSSCP) will redefine how you think about yourself by expanding your perspective and your skill sets beyond your immediate place in your library. The LSSCP program will address your current and future professional development needs and the service needs of your employers and communities by preparing you to better understand and participate in the broader issues that are affecting your work. This discussion will describe the program’s inspiration, development and progress. Throughout our conversation, you will be encouraged to begin thinking about whether this opportunity should be part of your professional goals.
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- Multifaceted: A New Catalog Discovery Layer in a Social Networking Environment
- Location: Hamilton 2
- Speakers: Ross Shanley-Roberts & Rob Casson (Miami University)
Overview: Miami University Libraries has developed a software suite that includes automated catalog record exporting, metadata indexing and error reporting, integration of metadata from multiple sources, and a Solr-indexed discovery layer wrapped in the social networking platform Drupal. The presentation will include overviews of the automated processes and a demonstration of the discovery layer features (including faceting, facet browsing, scoping, RSS feeds and visual representations) and the social networking tools (including tagging, reviews and user feedback).
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- Helping First Year Students Succeed
- Location: Ballroom C
- Speakers: Diane Kolosionek & Kathy Dobda (Cleveland State University)
Overview: In this presentation, librarians will share how they contribute to the academic success of first-year students as “embedded librarians” in learning communities where students are enrolled in clustered courses organized around a specific theme. Presenters will discuss how they became embedded in learning communities. They will describe the roles and responsibilities of embedded librarians, and detail successes and challenges of working with faculty and first-year students in their learning communities.
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- 2007: A Podyssey
- Location: Liberty Room
- Speakers: William Davis & Beth Anderson (Wright State University)
Overview: In 2007, the University Libraries was one of the first in the country to create a dedicated, state-of-the-art podcasting studio for students. Among the type of podcasts students can produce in “The Pod” are: presentations, interviews, poetry readings, and oral histories. In this session, the presenters will discuss the components needed for a successful podcast facility and the collaborations with other campus departments needed for a successful implementation of a podcasting space and iTunesU.
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noon - 1:15 p.m.
- Lunch and Awards
- Location: Ballroom D
1:15 p.m. - 2:00 p.m.
- No Conflict Time (Vendors, Posters and Interest Groups)
- Location: Ballroom D
Session 3: 2:00 p.m.- 2:50 p.m.
- Collaborating to Connect the State
- Location: Franklin 1
- Speakers: William C. Barrow (Cleveland State University); Angela O'Neal (Ohio Historical Society); Jane S. Wildermuth (Wright State University);
Overview: Several statewide programs are under development to improve access to multiple sources of information on Ohio's history and culture. For example, OCLC has formed the Midwest CONTENTdm User Group, formerly an Ohio-centric group, which is examining how other states are using CONTENTdm as a platform for collaborative efforts. CONTENTdm has a metadata harvester called Multi-Site Server and it is being used by the Ohio's Heritage Northeast collaboration of public and academic libraries to provide a single point of searching across all the collections of its partnering institutions in northeast Ohio. The Ohio Historical Society has also acquired CONTENTdm and Multi-Site Server to power the next phase of its Ohio Memory program and the Northeast Ohio Regional Library System has done something similar. Meanwhile, OhioLINK, the federation of academic libraries in Ohio has appointed a standing Digital Resource Management Committee for its Digital Resource Commons, to increase the participation of Ohio’s colleges and universities in resource sharing. This panel presentation will update the ALAO community on these and other current efforts to build an infrastructure for research, teaching, learning, genealogy and general enjoyment.
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- Connecting Users and E-Journals
- Location: Franklin 2
- Speaker: Jeanne Langendorfer (Bowling Green State University); Deberah England (Wright State University)
Overview: While many libraries have offered online journals for years, new tools and the growth of ejournals have seriously affected workflow. Libraries struggle to efficiently handle the myriad details that constitute the work of connecting users and ejournals. Survey results of Ohio academic libraries’ current practices and a review of the library literature will be offered. Discussion will focus on best practices for keeping pace with the challenges of acquiring and maintaining ejournals.
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- "The Line is Here": Responding to Inappropriate Behavior
- Location: Franklin 3
- Speaker: Amber Vlasnik (Wright State University)
Overview: How do you confront inappropriate behavior without alienating your patrons? How can you make your point in a manner that is perceived as polite, professional, and firm? Responding to inappropriate behavior, setting boundaries and saying "no" can be difficult in any setting, but are particularly thorny in a service profession. This interactive training will share the curriculum of a two-hour boundary setting workshop created specifically for student assistants and staff members in a university library. Participants will leave the session with an understanding of healthy boundary setting, resources about harassment and supervisor responsibility, as well as practical and professional confrontation techniques.
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- A Sampling of Library Instruction Ideas for First Year Courses
- Location: Hamilton 1
- Speakers: Sherri Saines (Ohio University); Colleen Boff (Bowling Green State University)
Overview: Attend this presentation to learn about real, effective, and innovative library experiences embedded in each of the five types of First Year Experience classes as defined by The National Resource Center for the First Year Experience. Presenters will aim to provide examples from public, private, two year, four year, small, medium, and large institutions. An online clearinghouse of resources will be unveiled which will allow further collaboration and creativity.
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- The Role of the Academic Library in Providing Services to Remote Learners
- Location: Hamilton 2
- Speakers: Louis Mays & Jody Gray (Southern State Community College)
Overview: Enrollment in asychronous and synchronous learning systems like Blackboard, Angel, and Wimba provide academic librarians a unique opportunity to reach the distant learner. Hear what is currently being done at Southern State Community College to collaborate with faculty members in the nursing department in the design of online courses.
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- OhioLINK 2010: An Odyssey
- Location: Ballroom C
- Speakers: Sue Polanka (Wright State University); Mary Cummings (Shawnee State University); Gayle Geitgey (Urbana Local Schools)
Overview: What will OhioLINK look like in 2010? What services will be at the forefront? How will the University System of Ohio enhance our efforts to work in a collaborative, cooperative environment across the state? This session will outline two OhioLINK initiatives from the User Services perspective, including the Discovery Layer Task Force, the INFOhio/OhioLINK 12/13 Transition, and the Transforming Access to User Services Task Force.
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- The Academic Library's Role in Workforce Development
- Location: Liberty Room
- Speaker: Diana Febo (Fayette Works One-Stop); Gigi Frogale (Southern State Community College)
Overview: The academic library should provide resources and support the institution's role in workforce development and adult education. As of January 1, 2009, Ohio’s adult workforce centers and more than 100 adult literacy centers will officially become a part of the University System of Ohio (USO). Find out what Southern State Community College and the Fayette Works One Stop are doing to meet this mission of the USO. Special emphasis will be given to services for the displaced worker.
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2:50 p.m. - 3:10 p.m.
- Snack Time
- Location: Ballroom D
Session 4: 3:10 p.m. - 4:00 p.m.
- Web 2.0 for Technical Services
- Location: Franklin 1
- Speaker: Diana Nichols (Ohio University)
Overview: Want to get in on the blogging and wikiing going on in your library? Think you can’t participate because you work in technical services? Web 2.0 technologies are not just for public services staff members that interact directly with library users. Learn about ways that Web 2.0 applications can be used by technical services staff for not only staying connected to faculty, students and colleagues, but also for improving departmental communication and professional development.
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- Creating Digital Media Applications in a Collaborative Environment
- Location: Franklin 2
- Speaker: Don A. Wicks & Margaret Maurer (Kent State University)
Overview: Today’s students are open to the use of digital media in learning environments. Preparation of “canned” audio-visual learning objects can save time, ensure standardized learning, allow for flexibility in delivery, and be used for short promotional pieces. But how do you do it? The presenters show how three units collaborated to create a movie that has multiple applications for instruction. They provide practical advice on making a video, supported by visual clips and a participative guide sheet.
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- National Library Week in the Academic Library
- Location: Franklin 3
- Speaker: Mary Ayres (Southern State Community College)
Overview: National Library Week (NLW) provides an academic library with an excellent opportunity to promote their services, staff and mission. This session will demonstrate proven techniques used to successfully promote NLW at a community college library.
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- Head Hunt: An Interactive Library Orientation Game
- Location: Hamilton 1
- Speaker: Fred Roecker (The Ohio State University)
Overview: Head Hunt, a new online interactive library orientation game, reaches students before they come to campus to familiarize them with key resources, people, facilities, and research services. A digitalized campus map provides access to eight casual learning crossword, jigsaw, multiple guess, and matching games, as well as five short films. The presentation offers a demonstration of Head Hunt, a description of the development/testing process, and survey data on the players’ experiences and library perceptions.
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- Supervising, Teaching and Leading them Along
- Location: Hamilton 2
- Speaker: Alison Ricker (Oberlin College)
Overview: Blackboard offers multiple ways to connect supervisors to student assistants as well as instructors with students in courses. The Community feature in particular has empowered our student staff, working alone, to provide a higher level of service during evening and weekend hours, through use of the blog, wiki, and discussion board in reference, circulation, stacks maintenance and reserve functions. Library applications for instruction and teaching in both introductory and upper-level courses will also be demonstrated.
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- Linking Users to the Library: Applications for Facebook, MySpace, etc.
- Location: Ballroom C
- Speaker: Linda Newman, Charles Kishman, Michelle McKinney & Thomas Scherz (University of Cincinnati)
Overview: The ‘web 2.0’ frontier is to deliver applications to users’ preferred space -- whether their browser, their personal social networking page, or their desktop. The University of Cincinnati Libraries created a library widget for Facebook, MySpace and iGoogle, and a toolbar for IE and Firefox. The four members of the Library Toolbars & Widgets Task Force will describe our coding process, our update and maintenance strategy, our beta testing strategy, user feedback, and future plans.
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- I Research, Therefore I Am
- Location: Liberty Room
- Speaker: Heidi Gauder & Fred W. Jenkins (University of Dayton)
Overview: Through collaboration and assessment, librarians at the University of Dayton have developed and nurtured a successful 1-credit undergraduate research methods course for philosophy majors. This session will show how we collaborated with Philosophy Department faculty to develop a totally revised course that systematically introduces students to discipline-specific resources. This presentation will also demonstrate our use of multiple measures and assessments to gauge student performance and how well the course content fit the curriculum.
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4:00 p.m.
- Evaluations and Giveaways
- Location: Lobby
Poster Sessions
Ballroom D
1:15 p.m. - 2:00 p.m.
- Academic Clientele of Cleveland Public Library - The People's University
- Presenter: Cynthia Coccaro (Cleveland Public Library - Brooklyn Branch)
Overview: As an ACRL member, the Cleveland Public Library (CPL), which is the third largest public research library, serves academic institutions. Partnership initiatives include coordinating the Virginia Hamilton Conference, conducting Robotics Summer Camp, providing recreational printed materials for campus constitutes, participating in Hispanic Heritage Month programming, and tutoring cooperative agreements. Services utilized by academics include providing internship opportunities, study and meeting room spaces, research materials, and access to 100+ databases. These cooperative exchanges are based on the desire to serve beyond the typical patron boundaries. See how CPL can serve you.
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- Appalachian Links
- Presenter: Mark L. Shores (Miami University - Hamilton)
Overview: The Miami Hamilton campus is in the process of launching an Appalachian Studies program. This program will be the perfect fit for the community of Hamilton, Ohio, due to the large Appalachian migration to that city in the 20th century. This poster will feature one library’s collection development and marketing efforts in support of this new program.
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- Connecting Campus and Community
- Presenter: Katie Blocksidge (Owens Community College)
Overview: Outreach in the community is of particular interest to academic libraries at two-year colleges. This poster demonstrates the way one community college library used programs such as art shows, career lectures, and coordinated activities with the college’s child care center to increase the community’s role in the library.
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- Customizing the Online Research Environment: Exploring the Potential of Video Tutorial Modules and Library 2.0 Tools at the Kelvin Smith Library
- Presenters: Mark Eddy & William Claspy (Case Western Reserve University)
Overview: This poster explores the use of screencasting technology in the creation of online video tutorial modules to help library patrons create customized information delivery and exchange applications using Web 2.0 information tools.
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- Edible Books to Connect Town and Gown
- Presenters: Debra Andreadis, Star Andrews & Peggy Rector (Denison University)
Overview: Denison University Libraries have been participating in the International Edible Books Festival since 2004. This festival is a fun way to get the campus and the community involved in an event that showcases books and creativity.
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- Egypt Camp: A University Expedition for Middle School Students
- Presenter: Jenny Presnell (Miami University); Tana Eikenbery (Miami Valley School)
Overview: Explore the experiences of 6th and 7th graders as they discover not only new information literacy skills, but also what college life is like. The faculties and librarians of Miami Valley Middle School (Dayton, OH) and Miami University of Ohio teach information literacy skills through a residential four-day visit to campus. Activities include information literacy sessions in several of the university libraries, lectures with college faculty, and Ancient Egypt unit activities with K-12 teachers.
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- Gettin' Hot in Here: Using Global Warming to Connect the Library with the Community
- Presenter: Amber Nichols-Buckley (Miami University)
Overview: Who knew that a topic as controversial as global warming could bring people together? GAIA (Global Awareness and Information Access), a year-long series of events, with global warming as the central theme, provided students and community members with the information needed to create informed opinions about this heated topic. Come by to get all of the details of the GAIA initiative, including the planning, advertising, sponsorship, and collaboration needed to make this series a success.
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- Golf Pencils or Cell Phones: Sending Main Entries, Call Numbers, and Locations via SMS to Users' Cell Phones
- Presenter: Jason Paul Michel (Miami University)
Overview: Cellular phone carriers have standard email addresses for their mobile phones. Find out how you can use this information to allow your users to send bibliographic information to their cell phones directly from your catalog!
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- Library Design on a Dime
- Presenter: Ryan Mays (Bowling Green State University)
Overview: This poster presents the visual and spatial transformation of the Bowling Green State University Music Library & Sound Recordings Archives and describes the MLSRA’s user centered approach to public workspace design and implementation of a staff-guided color scheme, collection based displays and artwork, innovative task based laptop power additions, and the general reflection of our collection in our public space. All on a surprising budget!
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- Library Link: Bettering Life In, Life Out: A University and Community Partnership
- Presenter: Leslie Hamann (Northern Kentucky University)
Overview: Northern Kentucky University’s Library initiated a partnership which included the Kenton County Detention Center in a project to build life skills among jail inmates. The centerpiece of the project was an inmate library and reading encouragement programming. This presentation will describe the project’s positive outcomes as well as the challenges of collaboration and strategies for working with diverse groups in the university and beyond the academic community.
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- Marketing the Library with a "Frequent User" Program
- Presenter: Krista McDonald (Miami University - Hamilton)
Overview: The Miami University- Hamilton Rentschler Library staff wanted to engage students and faculty, educate them about library services and materials, and increase gate counts and usage. After witnessing the success of the “Frequent Buyer” card program at the coffee shop on campus, we implemented a “Frequent User” card project in the library, complete with prize incentives for filling up a card.
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- A New Frontier on Ohio's First Frontier: The Legacy Library at Marietta College
- Presenters: Joseph E. Straw & Douglas Anderson (Marietta College)
Overview: The Legacy Library at Marietta College is scheduled to open in January of 2009. This state-of-the-art facility is a continuation of the college's long-standing commitment to the library as the central point for the campus community. The Legacy Library will integrate the traditional library as place with new technologies that will open up unique opportunities for users to connect with information and the college curriculum in new and dynamic ways.
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- An Online Showcase of Locally Produced Scholarly Publications
- Presenters: Kevin Messner & Ken Grabach (Miami University)
Overview: We have built an index of locally authored scholarly papers produced by faculty in a selection of our institution’s departments. This paper will relate the construction, management, and evolution of this project, in terms of both technical and human resources and contributions; and describe the currently implemented and potential applications of the database.
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- Poster Conception, Creation, and Presentation
- Presenters: Masha Misco & Jenny Presnell (Miami University)
Overview: A poster can be a presentation medium, a teaching tool, or a learning object. Learn about designing and presenting posters effectively, as well as using them as assignments. Presenters will also demonstrate the use of posters in bibliographic instruction.
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- Recycle That Book!: Developing Relationships and Going Green
- Presenters: Piper Martin & Maggie Perry (Wright State University)
Overview: Increasingly, library staff members are encouraged to collaborate with other units or groups on campus. We decided that one way we could connect with others on campus while improving our environmentally friendly practices would be to form a library sustainability committee. Learn how we're developing relationships with students and other staff while greening our library!
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- Sharing the Knowledge (Ohio Library Council)
- Presenter: Dominique Mikulec (Cuyahoga Community College)
Overview: Academic librarians and staff have additional professional growth opportunities available to them in the State of Ohio. Academic librarians and staff provide library services to customers in other libraries through statewide resource sharing, 24/7 virtual reference, and distance education. The Ohio Library Council offers professional/staff development and networking that allows academic librarians and staff to link with their public library counterparts. Stop by our table to learn what the OLC has to offer you.
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- Tag Clouds in the Catalog
- Presenter: Barbara Strauss (Cleveland State University)
Overview: “In their own words” is a phrase that describes how tag clouds from items in LibraryThing have expanded access to materials in our own catalog. Widgets, installed in our local WebPac, display tags from LibraryThing that supply user-generated terms linked to lists of books in our catalog, recommended similar books, other editions and translations. It’s all about expanded access to our materials through a mechanism that catches the eye of our library users!
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- Taking the Plunge: Free Document Delivery
- Presenters: Jennifer Kuehn & Brian Miller (The Ohio State University)
Overview: Migrating document delivery to a free service for all our patrons. If it's not online, we'll get it for you!
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- Towards a Tagged Future: Folksonomies in the Academic Library
- Presenter: Andy Revelle (Miami University)
Overview: Tagging & social bookmarking contain enormous potential for academic libraries. We are utilizing these technologies in two ways: first we are using the del.icio.us social bookmarking tool as a subject portal. The advantages of this are ease of web publishing and automatically generated RSS feeds. The second way that we are utilizing tagging is allowing our users the ability to tag any catalog record, thereby increasing its findability. Consequently, a local folksonomy is created.
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- The University Challenge: Connecting the Campus Through Wellness
- Presenter: Sue Polanka (Wright State University)
Overview: Libraries can connect with their campus using more than books and journals. Interactive events based on eight wellness components - emotional, intellectual, social, family, physical, financial, and occupational - can be incorporated into any University environment. Whether led by library staff, fitness center, or both, the wellness program can spotlight library resources, include reading clubs, utilize library spaces, and promote the collaborative and team spirit of library staff. This poster will offer suggestions on how to start a wellness program at your University.
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- Want to Connect Students & Faculty to the Library? Sponsor a Research Prize
- Presenter: Ray Bailey (Morehead State University)
Overview: In an effort to encourage use of the library, Morehead State University (KY) just created the $500 Camden-Carroll Library Prize for Undergraduate Research. The prize is intended to reward effective, creative use of library resources in the scholarly writing process. This poster session will detail the steps involved in creating, promoting, and awarding such a prize.
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- What Books do Your Users Get from Other OhioLINK Libraries? New Tools for Analyzing PCIRC Data)
- Presenter: Ken Irwin (Wittenberg University)
Overview: The Innovative Interfaces (III) system provides very little usable data on what materials our users borrow from other OhioLINK libraries. This poster shows how our library leverages this minimal information into much more robust data on which materials we borrow from other libraries in the system. This information is useful for collection development. We will make our home-grown tools available to other interested libraries.
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- When Users Talk... We Listen: Connecting with Our User Needs
- Presenters: Cheryl Lauricella & Mary Lou Jones (Wright State University)
Overview: Today’s libraries are seeking innovative ways to “retrofit” their libraries in order to meet the needs of a new generation of library users. Visit this poster to learn the many creative ways the Wright State University Libraries gather feedback from users and transform the ideas into new products and services, using "low-tech" and "high-tech" means.